COO / VP Operations - Westchester County - $185-235k+B

COO / VP Operations - Westchester County - $185-235k B

A privately held, owner-led operating company is seeking a dynamic, hands-on COO / VP Operations to lead corporate operations and drive organizational effectiveness across the business.

This role serves as a strategic and operational partner to ownership, responsible for elevating day-to-day operations, strengthening internal processes, and ensuring alignment across teams. The COO / VP Operations will play a critical leadership role in professionalizing the organization while maintaining its entrepreneurial, relationship-driven culture.

Core Responsibilities:

Executive & Operational Leadership

• Partner with ownership to define and execute strategic initiatives that support company growth and operational excellence
• Oversee day-to-day operations of the corporate office and broader organization, ensuring efficiency and consistency
• Act as a senior leader across the business, stepping in to run operations in the absence of ownership
• Build structure and accountability across teams, reinforcing performance expectations and communication standards
• Lead cross-functional process improvements with a focus on scalability, efficiency, and technology optimization

Organizational Leadership & People Strategy

• Provide high-level oversight of HR and people-related functions, including employee relations, performance management, and organizational planning
• Establish and enforce company policies, procedures, and best practices to eliminate ambiguity and improve consistency
• Partner with leadership on hiring strategy and team structure.
• Foster a culture of accountability, professionalism, and engagement while maintaining a collaborative, non-corporate environment
• Serve as a trusted advisor to ownership on organizational challenges, team dynamics, and growth planning

Operations & Infrastructure

• Create and implement standardized processes across departments to improve workflow and execution
• Oversee vendor relationships and external service providers, ensuring quality and cost-effectiveness
• Identify opportunities to enhance systems, reporting, and internal infrastructure
• Support business growth initiatives, including onboarding new assets and integrating operational processes

Qualifications & Requirements:

• 8–12 years of progressive experience in operations leadership roles (COO, Head of Operations, VP/Director of Operations, or similar)
• Experience operating within small to mid-sized, owner-led or entrepreneurial organizations.
• Strong leadership presence with the ability to drive accountability, implement structure, and influence at all levels
• Hands-on operator with the ability to balance strategic thinking and day-to-day execution
• Experience professionalizing operations, improving processes, and scaling organizations
• Strong understanding of HR strategy and organizational leadership
• Excellent communication, problem-solving, and team leadership skills
• High level of discretion, professionalism, and sound judgment

Base Salary: $185-235k plus bonus and benefits

The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives.

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