What are the responsibilities and job description for the Pat Service Representative position at AdventHealth Rocky Mountain?
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Part-time
Shift : Days
Location: 2360 MEADOWS BLVD, Castle Rock, 80109
The role you'll contribute:
The Medical Receptionist is responsible for answering phones, greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and support staff.
The value you'll bring to the team:
- Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
- Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
- Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
- Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
The expertise and experiences you'll need to succeed:
Required qualifications:
- High School Grad or Equiv
Preferred qualifications:
- Associate and/or higher-level education or completed coursework in Health Services Administration or other related medical or business field.
- 1 Work Experience
- Certified Healthcare Access Associate via National Association of Healthcare Access Management
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Rocky Mountain
Schedule: Part-time
Shift: 1 - Day
Req ID: 25041637
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.