What are the responsibilities and job description for the Front Desk Supervisor position at AdventHealth Medical Group Primary Care?
Front Desk Supervisor AdventHealth
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : 7a-7p M-F, and 8a-5p Sat (must be available during these times)
Location: 13403 Boyette Rd, Riverview, FL
The role you'll contribute:
Supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. Serves as direct support to front office or back office. Serves as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care. Prepares reports and correspondence pursuant to physician practice daily operations as required.
The value you'll bring to the team:
- Provides leadership and direction in accordance with organizational goals and objectives.
- Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites.
- Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.
- Acts as a liaison between administration, physicians, and staff.
- Counsels employees, develops staff, and utilizes the disciplinary process as appropriate.
- Coordinates the daily operations of the medical practice site.
The expertise and experiences you'll need to succeed:
Minimum qualifications:
- High School graduate or equivalent.
- 2 years experience in a medical office
Preferred qualifications:
- Associate degree
- Experience coding ICD-10 and CPT billing
- Patient care experience as CMA, LPN, EMT, etc.
- 2 years leadership experience in a healthcare setting
- MGMA ACMPE Board Certification
- Certified Healthcare Access Associate (CHAA)
- Certified Revenue Cycle Rep (CRCR)
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Physician Services
Organization: AdventHealth Medical Group Primary Care
Schedule: Full-time
Shift: 1 - Day
Req ID: 25036713
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
