What are the responsibilities and job description for the Customer Account Specialist position at Advantage Tech?
Advantage Tech is searching for a Customer Account Specialist to join their client onsite at their facility in Topeka, KS.
Position Requirements
To perform at a proficient level and to be fully qualified, a person would be expected to have:
Education
(minimum required)
Associate’s degree/2 years of college required. Bachelor’s degree preferred.
Experience
(minimum required)
1-2 years in a customer service role (business-to-business sales or manufacturing environment preferred).
Licenses/Certifications
(minimum required)
Enter licenses/certifications.
Knowledge/Skills/Abilities (minimum Required)
Position Requirements
To perform at a proficient level and to be fully qualified, a person would be expected to have:
Education
(minimum required)
Associate’s degree/2 years of college required. Bachelor’s degree preferred.
Experience
(minimum required)
1-2 years in a customer service role (business-to-business sales or manufacturing environment preferred).
Licenses/Certifications
(minimum required)
Enter licenses/certifications.
Knowledge/Skills/Abilities (minimum Required)
- Communicates well and enjoys working with internal/external customers.
- Able to use Microsoft Word/Windows/Excel/Outlook/PowerPoint, and Internet navigation.
- Resourceful, detail oriented, highly organized, works well under pressure, and able to prioritize.
- Willing to work overtime as needed and possess ability to follow projects through to completion.
- Highly personable.
- Excellent phone skills.
- Dependable.
- Team player.
- Able to use general office equipment.
- Good math skills.
- Able to type 40 wpm.
- Familiar with data entry.
- Able to sit for extended periods of time while conducting work on computer workstations including mouse, keyboard and monitor.
- Able to communicate via phone, e-mail, or in person with internal and external customers.
- Able to constantly move about the facility.
- Able to operate standard office equipment.