What are the responsibilities and job description for the Service Manager - Fire Sprinkler position at Advanced Worker?
Role Description
The Service Manager for Fire Sprinkler systems will oversee the service department, manage personnel, and ensure the successful implementation of service projects. Key responsibilities include scheduling and supervising service technicians, maintaining service quality standards, ensuring compliance with industry codes, and managing client relationships to ensure customer satisfaction. The role also includes budget management, sales support, and the implementation of operational improvements.
Qualifications
- In-depth knowledge and experience with fire sprinkler systems, including design, installation, and maintenance.
- Proficient in team leadership, personnel supervision, and scheduling service work.
- Strong understanding of industry codes, regulations, and safety protocols related to fire sprinkler systems.
- Effective communication and customer service skills for managing client relationships and addressing their concerns.
- Analytical and organizational abilities for budget management, operational improvements, and project tracking.
- Proficiency with business systems and tools such as scheduling software or project management platforms.
- Previous experience as a Service Manager or in a similar supervisory role is highly preferred.
- Valid certification(s) or licensing in fire sprinkler systems installation and maintenance is a required.
- Bachelor’s degree in Engineering, Construction Management, or a related field is preferred but not required if accompanied by relevant experience.