Medical Front Office Receptionist and Scheduler

Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. Salary: $19.00 - $23.00 per hour base pay We also offer PTO after 90 day probationary period, performance based commission, and bonuses. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments. Responsibilities: ● Answering Phones: * Greet patients and answer incoming calls promptly and professionally. * Provide information about clinic services, appointment availability, and general inquiries. * Direct calls to appropriate staff members or departments as needed. ● Checking Patients In: * Welcome patients warmly as they arrive for their appointments. * Verify patient information and update records as necessary. * Ensure patients complete necessary paperwork and forms accurately and efficiently. ● Checking Patients Out: * Process payments for services rendered, including copays, deductibles, and other fees. * Provide receipts and documentation for patient transactions. * Schedule follow-up appointments as needed and provide appointment reminders. ● Collecting Fees for Services: * Explain billing and payment options to patients and assist with financial arrangements as needed. * Maintain accurate records of payments received and reconcile cash at the end of each day. ● Scheduling Appointments: * Manage appointment scheduling software to book and confirm patient appointments. * Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. * Follow up with patients to reschedule missed appointments and fill cancellations promptly. ● Patient Education and Case Management: * Educate patients and their spouse about their chronic condition with provided tools. * Help patients choose a recommended care plan and determine payment options. * Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.

Requirements/Responsibilities
Requirements: * Well spoken and professional appearance. * Ability to handle our scheduling and patient care software systems. * Prior experience in a medical office is highly desirable. * Pre-hire assessments to be completed You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. Some of these requirements are designed to demonstrate your ability to follow directions

Salary : $18 - $23