What are the responsibilities and job description for the Medical Receptionist/ Front Desk position at Advanced Eye Care?
We are seeking a Medical Sales Receptionist to join our front desk team! You will be responsible for helping patients by providing excellent customer service and resolving issues.
Responsibly
- Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and co-payments
- Screen and evaluate patients for existing insurance coverage.
- Verify insurance benefits and obtains authorization and/or referral after treatment plans have been discussed, prior to initiation of treatment.
- Ensures appropriate signatures are obtained on all necessary documents
- Checking patient in and out of their appointments
- Document progress notes to the patient's file and the office computer system.
- Participate in ongoing, comprehensive training programs as required.
- Scheduling appointments and follow up as needed for the patient.
- Selling and ordering health products for patients.
- Collecting cash, credit card and check payments from patients
Qualifications
- High school diploma or GED
- Previous experience in the medical field, customer service, or other related fields minimum 2-years
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent communication skills
Experience and skills required
- Excellent written and spoken English, Spanish (bilingual preferred but not required)
- A good telephone manner, ability to handle a high call volume
- Great face-to-face people skills
- Computer skills
- Effective organizational, time management, facilitation, and prioritization skills
- The ability to communicate with people of all levels within a business
- A true team player and strong department leader
- Persistence, drive, and enthusiasm
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $20