What are the responsibilities and job description for the Front Desk Receptionist position at Big Country Hotel & Suites?
Overview
We are seeking an energetic and professional Front Desk Receptionist to serve as the welcoming face of our organization. In this vital role, you will be the first point of contact for visitors, clients, and team members, ensuring a positive and efficient experience. Your enthusiasm, organizational skills, and attention to detail will help create a smooth-running front office environment. This paid position offers an exciting opportunity to showcase your administrative expertise while supporting daily operations across various departments.
Responsibilities
- Greet visitors and clients warmly, providing exceptional customer service and assistance.
- Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
- Handle incoming correspondence, emails, and inquiries promptly while maintaining confidentiality.
- Maintain organized filing systems, data entry records, and office supplies inventory.
- Support office management activities including bookkeeping, filing, and maintaining office equipment.
Qualifications
- Proven experience in office administration or clerical roles with strong organizational skills.
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Prior experience with multi-line phone systems and phone etiquette is essential.
- Bilingual abilities are a plus to effectively communicate with diverse clients and team members.
- Strong typing skills with attention to detail for data entry and proofreading tasks.
- Knowledge of customer service best practices combined with a friendly, professional demeanor.
- Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for someone eager to contribute to a dynamic team while honing their administrative skills in a supportive setting.
Pay: $11.00 - $12.00 per hour
Work Location: In person
Salary : $11 - $12