What are the responsibilities and job description for the Front Desk Receptionist position at Advanced Collision Experts?
Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This energetic role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a proactive attitude to ensure smooth daily operations. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a positive workplace atmosphere.
Responsibilities
- Greet visitors and clients warmly, creating a positive first impression for everyone entering the office
- Answer multi-line phone systems promptly and professionally, directing calls efficiently and taking detailed messages when necessary
- Manage appointment scheduling and calendar management using tools like Google Workspace and Microsoft Office
- Handle data entry, filing, and document proofreading to maintain accurate records and organized files
- Support office management by coordinating supplies, maintaining cleanliness, and overseeing general administrative tasks
- Assist with bookkeeping activities using QuickBooks or similar accounting software when needed
- Provide customer support through clear communication, problem-solving, and courteous service
- Maintain office equipment and troubleshoot basic technical issues related to computer systems or office devices
- Support other administrative duties such as typing correspondence, organizing meetings, and supporting personal assistant tasks as required
Requirements
- Proven experience in office management, clerical roles, or as a receptionist with strong organizational skills
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
- Strong typing skills with attention to detail for proofreading and data entry tasks
- Familiarity with multi-line phone systems and phone etiquette to handle high call volumes confidently
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Prior experience in customer service or customer support roles demonstrating professionalism and patience
- Knowledge of office equipment maintenance and troubleshooting basic technical issues
- Ability to manage time efficiently, prioritize tasks effectively, and work independently in a busy environment
- Experience with QuickBooks or bookkeeping is a plus but not mandatory
- Previous roles such as medical receptionist or dental receptionist are advantageous for understanding specialized front desk functions
Join us as our Front Desk Receptionist and become an essential part of our team! Your enthusiasm, organizational prowess, and commitment to excellent service will help create a welcoming atmosphere while ensuring our daily operations run smoothly. We’re excited to support your professional growth in this engaging role!
Pay: $18.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
Work Location: In person
Salary : $18 - $24
