Sports & Entertainment Operations Supervisor (Full-Time): Sacramento, CA | Sonoma, CA (60753)

Job Overview

The Operations Supervisor, Sports and Entertainment will support the Sports and Entertainment leadership staff though management of event janitorial staff before, during, and after events to ensure all sites maintain high standards of cleanliness, safety, and operational readiness. The role will assist in staffing assignments, monitoring performance, responding to operational issues in real time, and working closely with venue management to deliver efficient custodial support in fast-paced environments.

This position requires strong leadership, flexibility in scheduling, excellent communication skills, and the ability to manage multiple priorities across different locations.

Responsibilities 

• Supervise and lead a team of janitorial staff, including scheduling, training, and performance management for across multiple locations.
• Oversee and ensure the proper execution of cleaning tasks, including sweeping, mopping, vacuuming, dusting, and trash removal, and use of equipment, including gas blowers, floor scrubber, and pressure washers.
• Conduct regular inspections to ensure that cleaning protocols are being followed and the facility is maintained to the highest standards.
• Collaborate with clients to understand their specific cleaning needs and address any concerns or requests.
• Provide on-site leadership and support during events, including responding to urgent cleaning or staffing needs.
• Maintain clear communication with operations managers, venue personnel, and event coordinators.
• Complete operational reports, incident documentation, and attendance records accurately and on time.
• Assist with onboarding new employees and reinforcing workplace expectations and customer service standards.
• Address employee concerns, attendance issues, and performance matters professionally and promptly.
• Support emergency response cleaning and special projects as required.
• Maintain inventory of cleaning supplies and equipment, ensuring proper storage and usage.
• Monitor and enforce safety guidelines to ensure a safe working environment for all team members.
• Other tasks and projects requested by the customer and/or the Advanced team. 

Qualifications

• Previous experience in a supervisory role within the janitorial or commercial cleaning industry is preferred.
• Experience working in event venues, stadiums, arenas, convention centers, or multi-site operations is highly desirable.
• Strong knowledge of janitorial best practices, cleaning techniques, and equipment usage.
• Excellent leadership and interpersonal skills, with the ability to motivate and mentor a diverse team.
• Detail-oriented with exceptional organizational skills to manage schedules, tasks, and supplies.
• Effective communication skills, both written and verbal. 
• Problem-solving mindset with the ability to make quick decisions in dynamic situations.
• Familiarity with safety regulations and protocols related to janitorial work.
• High school diploma or equivalent; relevant certifications a plus. 
• Fluency in English and Spanish is preferred.

Screening Requirements 

• Clear Criminal Background Check (7 Years)
• Drug Screen (10 Panel) 

Physical Demands 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• Employees must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Employees must be able to be on their feet most of the day.

Compensation & Benefits 

• Competitive salary based on experience.
• Health and Wellness benefits for eligible employees.
• Retirement savings plan available.
• Paid time off and sick leave.
• Opportunities for professional growth and development.
• Positive and collaborative work environment.

Additional Position Details

• Location(s):
  • 500 David J Stern Walk Sacramento, CA
  • 400 Ballpark Dr. West Sacramento, CA
  • 1600 Exposition Blvd. Sacramento, CA
  • 29355 Arnold Dr. Sonoma, CA
• Indoor and outdoor work depending on venue and event setup.
• This position will primarily operate during evening and overnight hours.
• This position requires flexibility to work schedules, including nights, weekends, and holidays.
• Schedule will vary based on event calendars and operational needs, and organized by the Director of Operations.

Salary : $70,304 - $72,000