Business Operations Manager

Key Responsibilities
Administrative & Operational Management

Company
FLB Entertainment Center & Wally’s Pizza Bar
Location
Folsom, CA & Cameron Park, CA

We are family owned and operated and you would be working directly with our family and upper management so it would be like joining our work family. We all really enjoy our jobs, we have fun, we laugh, but we also work really hard at being the best in our industry! So if joining our family sounds appealing to you, here are the details we are looking for!

Position Overview
FLB Entertainment Center (Folsom) and Wally’s Pizza Bar (Cameron Park) are seeking an experienced Business Operations Manager to oversee administrative operations, HR systems, payroll administration, and internal business processes for our two high-volume hospitality locations.

Our businesses employ approximately 85 team members across two locations, and we are looking for someone who thrives in a fast-paced environment and enjoys building systems that keep operations organized, efficient, and compliant.

This role works directly with ownership and management to ensure that the internal structure of the business runs smoothly while supporting our teams in delivering exceptional guest experiences.

FLB Entertainment Center and Wally’s Pizza Bar are locally owned businesses serving the Folsom community. Our goal is to provide great food, entertainment, and hospitality while maintaining a positive work environment for our team members. FLB is in the process of a huge expansion which will employee an additional 80-100 team members to our team.

Key Responsibilities

• Oversee and improve office systems, procedures, and administrative workflows
• Maintain organized company records, operational documentation/efficiencies, and internal files
• Coordinate administrative support for ownership and management teams
• Assist with preparation and organization of internal reports and documentation
• Operational Systems & Process Improvement
• Identify opportunities to improve internal administrative systems and workflows
• Develop procedures that improve organization, compliance, and operational efficiency
• Help implement systems that support business growth as staffing and operations expand
• Human Resources & Employee Administration
• Manage employee on boarding and off-boarding processes
• Maintain employee personnel files and HR documentation
• Coordinate benefits administration and employee records
• Support employee communications and internal administrative needs
• Track HR documentation requirements
• Payroll Administration
• Process bi-weekly payroll accurately and on schedule
• Maintain payroll records and ensure compliance with payroll regulations
• Assist with payroll reporting and documentation
• Coordinate with management to ensure payroll accuracy across departments
• Compliance & Accountability
• Maintain systems that support labor compliance and employee record management
• Ensure required documentation is submitted and maintained accurately
• Help support compliance related to payroll, HR records, and administrative procedures
• Financial & Systems Support
• Support cash handling, daily deposits, and safe reconciliation
• Track invoices, maintain vendor records, and verify documentation
• Assist with reporting & record keeping
• Work with management and ownership to ensure accurate financial data
• Utilize QuickBooks, POS systems, spreadsheets, and Mac applications

Qualifications

• 3–7 years of experience in operations management, HR administration, office management, or business administration
• Experience managing payroll systems and employee documentation
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and ability to maintain confidentiality
• Proficiency with office software and payroll systems
• Hospitality, restaurant, or multi-location business operations
• Experience coordinating across multiple departments or business locations
• Provide administrative support to ownership and management
• Handle confidential company information with professionalism
• Office management, payroll, or administrative experience preferred
• Comfortable with spreadsheets, POS systems, and basic computer software (Toast and Mac a plus)
• Strong organization, communication, and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Reliable, punctual, and detail-oriented with good follow-through
• Professional demeanor with strong customer service and phone skills
• Self-motivated and able to work independently and as part of a team
• Positive attitude, initiative, and willingness to learn

Compensation

• Starting wage ranging $65,000-75,000
• Medical, Dental & Vision Insurance Contribution
• Employee Events
• Employee Discounts on food & bowling

To Apply
Please submit your resume and a brief introduction describing your experience with operations, HR administration, or office management.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000 - $75,000