Cloud Platforms Unix Analyst III

3021286

Summary:

The Cloud & Platform Analyst is responsible for supporting and operating enterprise compute platforms across a hybrid environment including on-prem data centers and Google Cloud Platform (GCP). This role focuses on day-to-day operations, support, and execution across Google Compute Engine (GCE), VMware environments, and Linux-based systems. The ideal candidate is a hands-on operator with foundational technical skills who can follow established architectural standards, assist with cloud and infrastructure initiatives, and contribute to maintaining stable, secure, and scalable hybrid environments.

Duties and Responsibilities:

• Support day-to-day operations of computer platforms across on-prem and cloud environments (GCP).
• Assist in provisioning, configuration, and maintenance of virtual machines in GCE and VMware environments.
• Support hybrid infrastructure operations, ensuring availability, performance, and stability of systems.
• Participate in execution of infrastructure and migration activities (on-prem to cloud, cloud-to-cloud) under guidance of senior engineers.
• Assist with IBM Power Systems (Power Series) environments, including AIX-based workloads where applicable.
• Perform routine system administration tasks including patching, updates, monitoring, and troubleshooting.
• Support Linux environments across multiple distributions (RHEL, Ubuntu, SUSE); exposure to AIX is a plus.
• Execute Infrastructure as Code (IaC) deployments and automation tasks using pre-defined templates and standards.
• Follow established runbooks for provisioning, incident response, and operational activities.
• Work closely with middleware, application, and DevOps teams to support platform requirements.
• Assist in troubleshooting incidents and performing root cause analysis with guidance from senior engineers.
• Maintain system documentation, runbooks, and operational procedures.
• Ensure adherence to security policies, compliance requirements, and configuration standards.
• Participate in on-call rotation, providing after-hours support for production systems and incident response.
  
  

Skills and Competencies:

• Foundational knowledge of Google Cloud Platform (GCP), particularly Compute Engine (GCE).
• Basic understanding of cloud and on-prem infrastructure concepts, including virtualization and networking.
• Familiarity with VMware environments (vSphere/vCenter) and virtual machine lifecycle management.
• Exposure to IBM Power Systems (Power Series) and AIX environments is a plus.
• Working knowledge of Linux operating systems (RHEL, Ubuntu, SUSE).
• Basic understanding of Infrastructure as Code (Terraform or similar) and automation concepts.
• Ability to follow operational procedures and implement predefined technical solutions.
• Strong troubleshooting and problem-solving skills in a production support environment.
• Ability to work effectively with cross-functional teams (applications, middleware, networking).
• Strong attention to detail and ownership in executing assigned tasks.
• Willingness to learn, adapt, and grow technical skillsets across cloud and infrastructure domains.
  
  

Minimum Qualifications:

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 2–5 years of experience in IT operations, infrastructure support, or cloud support roles.
• Exposure to cloud platforms (GCP/AWS/Azure) or virtualization technologies.
• Experience supporting Linux-based environments.
  
  

Preferred Qualifications:

• Exposure to VMware environments and enterprise infrastructure operations.
• Exposure to IBM Power Systems and AIX environments.
• Basic experience with automation or scripting (Terraform, Ansible, Bash).
• Experience supporting hybrid (cloud on-prem) environments.
• Familiarity with ITIL practices and incident management.
  
  

Required Licensing or Certifications:

• RHEL or Unix certifications
• Azure, AWS, GCP certifications
• Any technical certifications
  
  

Working Conditions:

• Hybrid: 4 days at office, 1 day from home
  
  

Travel:

• Minimum, 10%
  
  

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.