Chief Operating Officer

Job Title: Chief Operating Officer (COO)

Department: Executive Office / Global Operations & Strategy

Reporting to: Chief Executive Officer (CEO)

Location: Los Angeles, California / Hybrid Office

Company Introduction

FameEX is a leading global cryptocurrency exchange and financial technology platform, recognized for its innovation, security, and client-focused approach to digital finance. Since its founding, FameEX has empowered millions of users worldwide through high-performance trading infrastructure, robust blockchain solutions, and seamless operational execution.

As part of its strategic global expansion, FameEX is establishing a regional headquarters in Los Angeles to strengthen its operational capabilities across the Americas. This hub will accelerate FameEX’s mission to deliver efficient, scalable, and secure digital asset services—reinforcing its position as a trusted global leader in fintech and blockchain technology.

FameEX’s vision is to set the standard for operational excellence in digital finance, delivering innovative, reliable, and seamless experiences for institutional and retail clients worldwide.

Job Overview

The Chief Operating Officer (COO) will serve as a key member of FameEX’s executive leadership team, responsible for overseeing the company’s global operations, execution strategy, and organizational efficiency. Reporting directly to the CEO, the COO will manage end-to-end operational functions—including trading operations, client onboarding, compliance, risk management, technology execution, and business process optimization—to ensure sustainable growth and superior service delivery.

This role requires a visionary and strategic operations leader who combines analytical rigor, process excellence, and cross-functional collaboration. The COO will work closely with Product, Technology, Marketing, and Finance teams to scale global operations, drive efficiency, and enhance client satisfaction while mitigating risk in a fast-paced and regulated digital finance environment.

The ideal candidate is an experienced executive with deep expertise in fintech, digital assets, or financial services—capable of leading operational transformation and establishing scalable frameworks across international markets.

Key Responsibilities

Operational Strategy & Global Vision

Develop and execute FameEX’s global operational strategy aligned with corporate objectives and growth priorities.

Partner with the CEO and executive leadership team to define long-term operational vision, organizational priorities, and resource allocation.

Conduct operational audits and benchmarking to identify areas for process improvement, efficiency gains, and risk mitigation.

Introduce scalable frameworks and best practices for operations across multiple regions and business units.

Operations Management & Execution

Oversee global trading operations, client onboarding, transaction processing, and platform reliability.

Ensure operational compliance with international regulatory requirements and internal policies.

Optimize business processes, workflow automation, and system integration to enhance operational efficiency.

Monitor operational KPIs, service levels, and performance metrics to ensure timely delivery and high-quality outcomes.

Risk, Compliance & Security

Lead enterprise-wide operational risk management, including fraud prevention, cybersecurity, and regulatory adherence.

Collaborate with Legal, Compliance, and Risk teams to mitigate operational and regulatory risks.

Ensure transparent reporting, internal controls, and audit readiness across all operational functions.

Proactively identify potential risks in processes, technology, or market operations and implement mitigation strategies.

Cross-Functional Collaboration & Execution Excellence

Partner with Product, Technology, Marketing, and Client Success teams to ensure seamless end-to-end execution.

Support new product launches, market expansions, and operational scaling initiatives with effective operational frameworks.

Drive performance alignment across global teams to achieve operational excellence and measurable business outcomes.

Foster a culture of accountability, operational discipline, and continuous improvement across the organization.

Team Leadership & Organizational Development

Build, inspire, and lead a high-performing global operations organization.

Develop leadership talent, establish succession plans, and ensure operational knowledge transfer across regions.

Promote cross-functional collaboration and alignment between operations, product, technology, and finance teams.

Encourage innovation and adoption of technology solutions to enhance efficiency, quality, and scalability.

Qualifications

15–20 years of progressive executive experience in operations leadership, ideally within fintech, digital assets, or financial services.

Proven track record in managing global operations and scaling complex operational functions.

Deep understanding of blockchain ecosystems, trading platforms, and digital finance operations.

Demonstrated ability to lead cross-functional teams, execute operational transformation, and optimize efficiency.

Exceptional analytical, strategic thinking, and stakeholder management skills.

Bachelor’s degree in Business, Finance, Engineering, or related field required; MBA or advanced degree preferred.

Core Competencies

Operational Leadership: Aligns operational execution with strategic objectives and business goals.

Process & Efficiency Excellence: Implements scalable and high-performing operational frameworks.

Risk & Compliance Acumen: Ensures robust risk management, regulatory adherence, and security.

Client-Centric Operations: Delivers efficient and seamless experiences for institutional and retail clients.

Collaborative Influence: Builds alignment and drives execution across global, cross-functional teams.

Benefits

Competitive executive compensation with performance-based incentives.

Eligibility for equity participation and long-term incentive programs.

Comprehensive global health, insurance, and retirement benefits.

Executive relocation and international mobility support.

Opportunities to represent FameEX at major global fintech, blockchain, and operational leadership forums.

Expected Outcomes (12–18 Months)

Establish FameEX’s global operations as a center of excellence for efficiency, compliance, and service delivery.

Implement scalable operational frameworks to support rapid market growth and global expansion.

Achieve measurable improvements in client satisfaction, operational efficiency, and risk mitigation.

Position FameEX as a trusted global leader in secure, innovative, and high-performance digital asset operations.