Legal Receptionist & Switchboard

Job Title: Legal Receptionist & Switchboard 

Location: Dallas, TX, 75201

Shift: 8:00 AM - 5:00 PM

Pay Rate: $20.00 - $22.00 per hour

Job Summary:

The Legal Receptionist & Switchboard role supports a law firm account by providing exceptional front-desk and office operations services. This position is the first point of contact for all visitors and callers and is responsible for reception, hospitality, and light administrative tasks. The ideal candidate is professional, organized, detail-oriented, and able to handle multiple responsibilities in a fast-paced office environment.

Key Responsibilities:

• Greet and assist all visitors, distributing name badges as needed
• Answer, screen, and transfer incoming calls from across the United States
• Schedule and manage conference room reservations and office visits
• Coordinate catering and beverages for meetings, including ordering pre-packed lunch/breakfast from vendors
• Maintain conference rooms, kitchen supplies, and overall office appearance
• Support day-to-day office services tasks including mail, shipping, copying, scanning, and office supply ordering
• Assist administration or other teams with light administrative tasks (envelope labels, compiling manuals, etc.)
• Maintain company phone lists, speed dial, automated messaging system, Brag Board, and company calendar
• Build professional relationships with customers, visitors, and internal teams
• Participate in company and community service events
• Perform other duties as assigned by management

Required Qualifications:

• High school diploma or equivalent required; Associate or Bachelor’s degree preferred
• Minimum of 2 years related business or administrative experience, ideally in a law firm or professional office environment
• Proficiency in MS Office Suite (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills
• Strong customer service orientation and professional demeanor
• Ability to manage multiple tasks and prioritize effectively
• Proactive, self-motivated, and detail-oriented
• Ability to lift up to 50 lbs and perform moderate walking/sitting

Preferred Qualifications:

• Experience in hoteling, business office, or legal office environments
• Previous experience with office operations support, scheduling, and administrative coordination
• Familiarity with mail, shipping, and office equipment