Office Services Coordinator (3207)

Administrative Resource Options is hiring for an Office Coordinator. The coordinator should have excellent customer service skills and a proactive approach to supporting colleagues in the office.

The Office Coordinator will be well-versed in policies and procedures and will be able to actively discover new ways to do the job more effectively and efficiently.

Responsibilities:

• Serve as the main greeter and point of contact for all colleagues and visitors coming into the office each day
• Assist with daily office acclimation when colleagues and guests arrive, and throughout the day. This may include hoteling reservations, providing supplies, conference room reservations, meeting/event set up, restaurant reservations, technology issues, notary services, etc.
• Maintain the office appearance and ensure the organization and cleanliness of workstations, private offices, conference rooms, cafes, and other common areas
• Meeting, event, and training coordination for both internal and external gatherings, including room setup/cleanup, catering logistics and set-up, ensuring materials needed are prepared and provided timely, etc.
• Manage supplies/inventory for the cafes, copy/production centers, conference rooms, etc.
• May manage relationships with building management, security, engineering, and outside vendors.
• Assist new hires with their onboarding and acclimation
• May serve as Authority to Approve processor within procurement system (Ariba), in alignment with national and regional guidelines
• Print production including bind, copy, scan (i.e.: proposal production, tab printing, lamination, binding, high volume printing)
• File room administrator (i.e.: creating/tracking hard copy files via GT file system and maintain a solid knowledge of firm information governance and record retention policies
• Mailroom duties (i.e.: processing incoming/outgoing mail/packages via USPS, UPS/FedEx, local courier service.)
• Coordinate, manage and enforce the office and conference room hoteling model using Condeco
• Set-up firm technology, conference room audio-visual equipment, and firm issued mobile devices. Become quickly familiar with the firm’s Enterprise Transformation structure and processes along with the ability to escalate issues accordingly
• Continually check-in with colleagues throughout the office to ensure their needs are met
• Proactively communicate issues, challenges, and solutions upward to the Supervisor/Manager on office matters

About ARO (Administrative Resource Options):

Smarter Operations Start Here.

ARO is a managed services company that keeps workplaces running — mailrooms, print centers, reception desks, document operations, shipping docks, and more. We don't just fill roles. We own outcomes. Our teams are embedded within client sites, operating as an integrated extension of their business, backed by data-driven technology, Lean Six Sigma–certified leadership, and a culture built on continuous improvement. We are certified by the Women’s Business Enterprise National Council (WBENC) as the largest woman-owned, fully independent administrative BPO firm in the US.

What You Bring to ARO A service mindset. Reliability. The drive to make the places where people work — offices, hospitals, schools, warehouses — run better every day. You'll take ownership of the operation at your site, deliver measurable results, and grow with a company that's certified as a Great Place to Work.

Requirements:

• Excellent, proactive customer service skills
• 2 years in the hospitality industry including direct interaction with customers
• Strong facilities management experience necessary
• Proficient in MS Office Suite
• Anticipate and prioritize customer service needs/administrative needs and deliver high quality service and results
• Understand the firm’s service lines, industries and client engagement structure in order to work effectively with stakeholders and clients
• Excellent organizational and multitasking abilities and problem-solving skills
• Ability to have high regard for confidential information.

Salary : $26