What are the responsibilities and job description for the Office Services Associate (3205) position at ADMINISTRATIVE RESOURCES OPTIONS GROUP?
ARO is hiring for an Office Services Associate - mail and hospitality in the Cleveland, OH area. Looking for someone with outstanding communication and organizational skills.
Pay is $20.00 an hour
Position is a Monday through Friday, 8:00 am to 5:00 pm. RAPID system is recommended to get to the office In the heart of downtown Cleveland (Key Tower offices).
This role is more hospitality and mail, will be periodically covering the front desk. It is more cafe's (cleaning and stocking) and mail services. Will need to be comfortable with being on your feet 80%-90% of the time.
Position Summary:
Responsible for providing general office operations support for the Office Services team. Manages and maintains office supply inventory and purchasing. Delivers and ships mail and packages. Facilitates office events and conference room setup and cleanup. Performs reception duties including answering switchboard/telephone calls and greeting visitors. Coordinates with Physical Security for access cards for employees, guests, and vendors.
Perks & Benefits:
- Medical, Vision and Dental Insurance
- Paid Time Off
- Training and Career Development
- Retirement/401K Matching
- Life Insurance
- Charity Leave
About ARO (Administrative Resource Options):
Smarter Operations Start Here.
ARO is a managed services company that keeps workplaces running — mailrooms, print centers, reception desks, document operations, shipping docks, and more. We don't just fill roles. We own outcomes. Our teams are embedded within client sites, operating as an integrated extension of their business, backed by data-driven technology, Lean Six Sigma–certified leadership, and a culture built on continuous improvement. We are certified by the Women’s Business Enterprise National Council (WBENC) as the largest woman-owned, fully independent administrative BPO firm in the US.
What You Bring to ARO A service mindset. Reliability. The drive to make the places where people work — offices, hospitals, schools, warehouses — run better every day. You'll take ownership of the operation at your site, deliver measurable results, and grow with a company that's certified as a Great Place to Work.
Qualifications:Responsibilities:
- Mailroom – Hospitality – Concierge – Reception
- Receiving / Sorting / Delivering / Processing Outgoing Mail & Packages Initiative – Being able to keep busy without constant supervision or direction
- Teamwork – This position takes on different roles that’s divided between all associates (i.e. Mailroom, Day Porter, Front Desk, etc)
- Heavy lifting up to 40 lbs. – Occasionally heavy boxes/packages (case of paper), and we also must pick up and put away cases of waters, sodas & snacks within storage closet & Breakrooms/Cafes
- Being able to learn & use equipment such as handheld units, metering machine & laptops
- Cleaning and disinfecting cafés / run and empty dishwashers – No janitorial duties, but wiping down countertops & cleaning up small spills are necessary
- Cleanliness and organization throughout the entire office Front Desk - coverage for Lunches, PTOs at a moment's notice
Salary : $20