Operations Manager

Position:      Operations General Manager

Location:      White Plains, NY (Fully on site)  

Salary:          $80K-$90K Bonus

Growing Hospitality Services Provider Seeks a New Customer Focused General Manager to join their team.

Responsibilities:

• Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and corporate requirements.
• Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
• Responsible for supporting District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
• Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
• Responsible for supporting the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.

·       Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer

·       Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.

·       Conduct monthly inventory for kitchen & locker products.

·       Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.

·       Supports District Manager in communicating and maintaining client relationships with local client base.

·       Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives.

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Qualifications

·       5-10 years in food/beverage operations management experience overseeing staff, client engagement & inventory management.

·       Must have significant market insight mindset & customer focused approach for business development functions.

• Must have a base knowledge of finance and accounting principles and Department of Health Regulations
• Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
• Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
• Ideal candidate will have strong customer service skills, culinary knowledge & be tech savvy

·       A flexible work schedule required, including weekends and holidays and frequent travel (10-20%)