Medical Case Intake & Fulfillment

Job Title: Medical Case Intake & Fulfillment

Industry: Healthcare

Location (city, state): Schertz, TX

Compensation: $21.00 – $24.00 / Hourly

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule: Multiple shifts available between 7:00 AM – 7:00 PM (training conducted during standard business hours)

About Our Client:

Addison Group is partnering with our client, a growing healthcare services organization that supports insurance providers and medical professionals by reviewing treatment requests and ensuring care aligns with established guidelines. This organization plays a key role in helping streamline healthcare decisions for injury-related cases while maintaining compliance and quality standards.

Job Description:

Our client is seeking detail-oriented Intake Coordinators to support high-volume case processing in a fast-paced office environment. This role focuses on reviewing incoming documentation, entering data accurately, and coordinating workflows to ensure timely case handling. The ideal candidate is organized, tech-savvy, and comfortable managing multiple priorities throughout the day.

Qualifications:

• 2 years of administrative, clerical, or office support experience
• Strong data entry skills with high accuracy (40 WPM preferred)
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience working with multiple systems or screens simultaneously
• Ability to meet deadlines and manage competing priorities
• Strong attention to detail and organizational skills
• Professional communication and problem-solving abilities
  
  

Key Responsibilities:

• Review and process incoming case documentation for accuracy and completeness
• Enter and update information across internal systems in a timely manner
• Coordinate case workflows to ensure deadlines and service levels are met
• Communicate with internal teams to resolve missing or unclear information
• Maintain organized records while adhering to compliance standards
• Monitor workload queues and prioritize tasks effectively in a fast-paced setting
  
  

Perks:

• Opportunity to join a growing organization with long-term career potential
• Strong focus on internal promotions and career development
• Collaborative and team-oriented work environment
• Modern office space with ergonomic workstations
• On-site amenities including a fitness center and employee lounge features
• Company-sponsored events and team celebrations throughout the year
  
  

Additional Details:

• Fully onsite position in an office setting
• Business casual dress code
• Free on-site parking available
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008