What are the responsibilities and job description for the Senior Account Executive 1 - Senior Living position at Activated Insights?
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Senior Account Executive seat to support our company’s growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
- We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
- Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
- A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
- Backed by a private investment firm with 40 years of experience forging lasting partnerships across the healthcare industry.
Why Is This Role So Special?
The Senior Account Executive is a key driver of strategic revenue growth, responsible for identifying, pursuing, and securing high-value business opportunities while fostering long-term, trusted client relationships. This role requires a proven sales leader who can manage complex sales cycles, influence decision-makers, and consistently deliver results in a fast-paced environment. The Senior AE will not only meet sales targets but also play a strategic role in shaping market presence and mentoring junior team members.
The ideal candidate is an expert communicator, strategic thinker, and results-driven professional with a track record of exceeding quota in consultative SaaS sales—particularly in the healthcare sector.
Qualifications:Key Responsibilities:
- Consistently exceed revenue targets through active management of a named territory and key accounts.
- Lead the full sales cycle from strategic prospecting to deal closure, including contract negotiations and executive-level presentations.
- Drive expansion opportunities through upselling, cross-selling, and deepening relationships with existing accounts.
- Act as a trusted advisor by understanding client challenges and aligning Activated Insights’ solutions to meet those needs.
- Leverage industry knowledge to anticipate market trends and position solutions proactively.
- Mentor and coach junior sales team members, sharing best practices and supporting overall team success.
- Maintain a high level of weekly activity to ensure a strong, sustainable sales pipeline.
- Collaborate closely with internal teams—Marketing, Customer Success, Product—to deliver a seamless customer experience.
Experience and Qualifications:
- 5 years of quota-carrying sales experience, preferably in SaaS or healthcare technology.
- Proven track record of meeting or exceeding annual quotas with complex, consultative sales cycles.
- Experience selling to senior leadership and C-suite decision-makers.
- Strong proficiency with go-to-market tools such as Salesforce, HubSpot, Outreach.io, Salesloft, and DocuSign.
- Exceptional negotiation, presentation, and closing skills.
- Strategic thinking with the ability to tailor solutions to customer needs.
- Experience in mentoring or leading sales peers is a plus.
Collaboration and Communication:
- Excellent written and verbal communication skills.
- Ability to work effectively across departments to achieve shared goals.
- Skilled in building trust and rapport with internal and external stakeholders.
Customer-Centric Approach:
- Deep commitment to understanding client goals and delivering measurable value.
- History of building and maintaining strong, long-term customer relationships.
Adaptability and Innovation:
- Ability to thrive in an evolving market and adapt to changes quickly.
- Creative problem-solver who can develop innovative sales strategies.
- Commitment to continuous learning and applying market insights to sales strategies.
Location:
On-site at our Tampa, FL office.
Physical Requirements:
- Prolonged periods of sitting and computer work.
- Multiple daily video meetings where web camera use is required.
Schedule:
- Full-time, 40 hours per week.
Monday through Friday, core business hours of 8:00 AM to 5:00 PM local time, with flexibility for cross-time zone collaboration or critical deadlines