AR & Collections Specialist

Why Is This Role So Special?  

The AR and Collections Specialist plays a vital role in our finance team. You’ll be responsible for managing all accounts receivable functions on assigned accounts, including cash applications, general accounting duties, and participating in the monthly close process. This is an opportunity to be a part of team and drive our collections processes in a growing company. 

What You’ll Do: 

• Manage 1st Party B2B Collections for assigned accounts. 

• Monitor AR aging and ensure timely collection of payments. 

• Negotiate payment arrangements and structured payment plans on past-due accounts. 

• Proactively reach out to customers via phone, email, and fax to resolve outstanding invoices. 

• Collaborate with internal teams to resolve billing disputes. 

• Recommend accounts for legal action and track progress with collection agencies and attorneys. 

• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup. 

• Drive measurable improvement in collections metrics, including reducing Days Sales Outstanding (DSO), lowering past-due aging, and improving recovery rate against assigned targets. 

Competencies: 

• Strong financial acumen with a customer-focused approach. 

• Proficient with Zuora or similar enterprise billing platforms. 

• Advanced Excel skills, including experience with Google Sheets. 

• Excellent communication, negotiation, and interpersonal skills. 

• Highly organized, detail-oriented, and capable of working both independently and collaboratively. 

• Self-motivated with a focus on results. 

Experience and Qualifications: 

• 2 years of accounts receivable and collections experience. 

• In-depth understanding of debits/credits and general A/R accounting principles. 

• College degree preferred or equivalent experience. 

Schedule: 

• Full time, 40 hours/week  

• Monday to Friday 

Work Location:  

• In-office, Tampa FL