Business Development Representative

Description

Activated Insights, a SaaS leader in the post-acute and long-term care market, is seeking a Business Development Representative (BDR). Your responsibilities will include prospecting and qualifying leads, scheduling key meetings for the sales team, and playing a vital part in driving the team’s overall success.

Founded in 2008, Activated Insights has grown to over 250 team members, serving more than 12,000 sites of care and impacting millions of patients, clients, and residents. In 2023, we united leading post-acute and long-term care technology companies to form a single brand, delivering mission-critical applications and analytics for better care. Our Activated Platform offers tools for employee engagement, education, satisfaction surveys, and reputation management. We empower providers to make the most of every interaction—for employees, clients, and beyond—through better understanding and improved experiences. 

Our mission is to support long-term and post-acute providers with mission-critical applications to improve outcomes for all stakeholders in the care continuum. Our vision is to partner with the industry to enable the delivery of exceptional experiences. Our core values are: 

• Client-focused: Meeting our customers where they need us. 
• Committed: Be present where you are. 
• Innovative: Practical in how we help create value. 
• Accountable: Make it better through the measurement of our results. 

Qualifications

Why Is This Role So Special?

The Business Development Representative plays a critical role in driving the company’s growth by generating new business opportunities and fueling the sales pipeline. As the first point of contact with potential clients, you will introduce them to our solutions, qualify their needs, and set the stage for successful partnerships. This role is ideal for someone who thrives on connecting with people, uncovering opportunities, and sparking meaningful conversations that lead to future business. The ideal candidate will be a strong communicator, motivated self-starter, and team player who is passionate about creating value for customers and contributing to the company’s overall success.

Duties and Corresponding Responsibilities:

• Works with Manager of Business Development and other sales and marketing stakeholders.
• Understands the competitive landscape for post-acute care, the people we serve, and how our solutions assist those in our serviceable markets.
• Effectively articulate the Activated Insights value proposition to prospective customers.
• Create new contacts and leads in our CRM and supporting sales systems to nurture, while actively building a pipeline of qualified sales opportunities.
• Utilize best-in-breed technology such as Hubspot, Salesforce, Zoom, Docusign and Outreach.
• Maintain up-to-date records of accounts, prospects and interactions, while surfacing viable targets to the Account Executive team.
• Meet a quota of activity sequences that include outbound calling, emailing and other interactions that ultimately lead to Qualified Sales Opportunities and Closed Won business.
• Work with counterparts in sales to identify qualification improvements and ensure only qualified leads are transitioned to the right stakeholders.
• Proactively provide closed-loop feedback on programs, messaging and processes to ensure continuous optimization and improvement.
• Ensuring that all current and potential customers who have expressed interest in learning more about the Activated Insights programs and services are contacted in a timely and efficient manner and in conjunction with the established company guidelines.

Experience and Qualifications:   

• Able to work in our Rexburg, ID office. 
• Team player, with a strong self-starter attitude. 
• Familiarity with sales and marketing activities as it relates to B2B operations, with an understanding that we will help develop your sophistication in these areas. 
• Knowledge and use of consultative selling methodologies is preferred. 
• High-caliber phone and listening skills. You must be engaging, compelling and articulate over the phone, and professional in email communications. 
• Ability to establish credibility and rapport with new people, while handling objections and educating prospects in a consultative manner. 
• Confident, positive, energetic, professional and team-oriented attitude. 
• Self-motivated with the ability to prioritize and manage competing demands in a fast-paced environment. 
• Has excellent organizational, time management, and follow-up skills 
• Ability to build meaningful connections and rapport quickly and loves meeting new people 
• Successfully working independently as a member of a close-knit team 
• Career and goal-oriented with interest in a professional sales career. 
• Flexibility to adjust to dynamic work environments with the ability to contribute to growing and improving team processes. 

Location:   

• On-Site - Tampa, FL

Physical Requirements:   

• Prolonged periods sitting at a desk and working on a computer.   
• Multiple video meetings each day where web camera use is required.  

Schedule:   

• Full time, 40 hours each week   
• Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.