Customer Service Agent - Global Food Trader (AL31511)

A global food distribution company in the Linden, NJ area is looking for a Customer Service Agent. This is a full-time, direct hire position.

Customer Service Agent Responsibilities Include:

• Ensure positive customer experience by resolving customer queries swiftly
• Replying to customer questions on the phone or over the internet
• Give sound advice regarding suitable products to fulfil customer needs
• Handle customer complaints and escalate to management if needed
• Collaborate with various internal departments to ensure that they fulfill all customer requests
• Ensure a clear line of communication to keep management updated
• Other duties as assigned

Customer Service Agent Requirements Include:

• Excellent communication skills
• Associate’s degree is required
• Entry levels are welcome
• Strong leadership skills in team environment and skills to bring positive atmosphere to the team
• Ability to be flexible to work effectively with wide variety of people and to work responsibly and effectively in a multicultural environment
• Excellent communication (Speaking, Writing, Reading, Listening) and presentation skills
• Ability to multi-task and perform duties time efficiently
• Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated
• Proficient in Microsoft Office suite, especially Excel
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

We prioritize direct applicants; third-party resumes may not be reviewed.