Job Title: Pharmacy Technician

Join our Prior Authorization Operations team as a Pharmacy Technician. In this role, you will process prior authorization requests, ensuring accuracy, timeliness, and adherence to client commitments. You will use various business applications to analyze data, make determinations based on clinical protocols, and interact with customers to deliver outstanding service.

Responsibilities

• Process and finalize prior authorization requests within clients’ turnaround time and performance guarantees.
• Enter and prioritize prior authorizations in the system.
• Check formulary alternatives, review medications, and apply Prior Authorization Guidelines.
• Utilize drug references to verify drug indications and approvals.
• Document all information related to prior authorization approvals or non-approvals.
• Respond to incoming requests via phone, fax, ePA, and communicate statuses to physicians and pharmacies.
• Adhere to roles and responsibilities in prior authorization and clinical decision-making processes.
• Achieve productivity and accuracy standards in prior authorization processing.
• Analyze, research, and resolve prior authorization processing issues.
• Coordinate notifications to members, physicians, and pharmacies to manage requests and communicate determinations.
• Collaborate with client teams for special processing projects and claim inquiries.
• Assist Contact Center Services during high-volume periods to resolve inquiries.
• Maintain confidentiality and privacy of all prior authorization and member information.

• Active pharmacy technician license in the state of residence.
• Minimum of 3 years of pharmacy technician experience.
• At least 1 year of remote prior authorizations experience.
• Intermediate knowledge of MS Office (Word, Excel, Outlook).
• Understanding of managed pharmacy benefit concepts.
• Working knowledge of customer service in a retail/outpatient pharmacy environment.
• Familiarity with pharmacy software data submission requirements.

• Pharmacy technician certification.
• Experience with pharmacy benefits management.
• Experience with Windows-based database programs.
• Aptitude for learning new programs.

This is a remote position requiring a quiet workspace and high-speed internet connection. Candidates must reside in the MST or PST time zone and be available to work from 8am-6pm PST. The role offers a robust training program, potential for internal promotion, and a comprehensive benefits package after the contract period. Benefits include medical, dental, vision, wellness programs, paid time off, company holidays, incentive compensation, 401K with company match, life and disability insurance, tuition reimbursement, and employee referral bonuses.

Job Type & Location

This is a Contract to Hire position based out of Tempe, Arizona.

Pay and Benefits

The pay range for this position is $23.50 - $23.50/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 10, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $24