Job Title: Medical Assistant

We are seeking a dedicated Medical Assistant to ensure optimum quality control and coordination of activities within our scheduling department. This role involves managing appointment schedules, communicating with both internal and external medical providers, and maintaining accurate patient records.

Responsibilities

• Ensure optimum quality control and coordination of scheduling activities.
• Act as the designated scheduler/receptionist responsible for appointment scheduling.
• Work with the Lead Scheduler to complete all patient communications in a timely and appropriate manner.
• Coordinate and authorize veteran care with community providers when services are not available or timely within the organization.
• Communicate with internal medical providers on VA Community Care rules and processes.
• Validate and update patient demographic information.
• Process necessary health and administrative information into the Computerized Patient Record System (CPRS) and VistA.
• Manage community care consults using HealthShare Referral Manager (HSRM) and PPMS systems.
• Screen and receive phone calls courteously and promptly, responding to inquiries regarding service delivery.
• Utilize Microsoft Office products for daily tasks, including Excel, Word, Outlook, and Microsoft Teams.
• Perform appointment scheduling, tracking, and pre/post-appointment contacts as required.
• Deliver quality customer service to patients, families, VA staff, contractors, physicians, fellows, and residents.

• High School education or GED equivalent.
• Basic knowledge of medical terminology.
• Basic computer skills, including proficiency in Microsoft Office.
• Ability to type at least 50 words per minute.
• Experience with electronic medical records and medical reception.
• Care coordination skills.

• Proficiency in oral and written English.
• Experience using VistA, Health Share Referral Manager (HSRM), Enterprise Precision Scanning and Indexing (EPSI), Cisco (Call Center), CTM (Consult Tracking Manager), CPRS, PPMS, ICB, and ISS/VSE.

The position is based at the Helena VA Sleep Center. The work environment involves using various scheduling and patient management systems and requires interacting with a diverse team of healthcare professionals and patients.

Job Type & Location

This is a Contract position based out of Helena, Montana.

Pay and Benefits

The pay range for this position is $21.02 - $26.11/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Helena,MT.

Application Deadline

This position is anticipated to close on Sep 22, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $21 - $26