Quality Engineer

Job Title: Quality Engineer

Job Description

The Customer Quality Engineer serves as the primary liaison between the company and its customers regarding quality-related matters. This role is responsible for managing customer quality issues, leading root cause investigations, coordinating corrective actions, and ensuring timely and effective communication with customers. The Customer Quality Engineer works closely with internal teams including manufacturing, engineering, supply chain, and program management to ensure customer requirements are met and quality performance is continuously improved. This position plays a key role in protecting customer relationships while driving corrective and preventive actions across the organization.

Responsibilities

• Serve as the primary point of contact for customers on quality-related matters.
• Manage and resolve customer quality issues and complaints.
• Lead root cause investigations and coordinate corrective actions.
• Ensure timely and effective communication with customers.
• Work closely with manufacturing, engineering, supply chain, and program management teams to meet customer requirements.
• Drive corrective and preventive actions across the organization.

Essential Skills

• Proficiency in quality engineering and management.
• Experience in root cause analysis and corrective action plans.
• Ability to handle customer complaints and quality issue resolution.
• Experience with quality assurance, control, and management systems.
• Familiarity with AS9100, inspection, and quality management systems.

Additional Skills & Qualifications

• Bachelor’s degree required; Engineering degree preferred (Mechanical, Industrial, Manufacturing, or related field).
• Minimum 8 years of experience managing customer relationships or quality in a manufacturing environment.
• Certification in quality systems (CQE, CQA, ASQ, or equivalent) preferred.
• Experience with ITAR, NADCAP, and Defense Federal Acquisition Regulations (DFARS) is a plus.
• Lean Six Sigma Green Belt or Black Belt certification preferred.
• Experience in CM/EMS environments for aerospace/defense customers.

Work Environment

The company is a leader in agile manufacturing and design of Electronic Communication Systems, mainly for Aerospace and Defense platforms. As a trusted partner, they transform ideas into solutions using adaptive methods and practical mindsets, offering distinct competitive advantages to meet the industry's toughest standards for mission-critical applications. The work environment focuses on partnering and protecting Heroes through engineering, design, state-of-the-art manufacturing, and program services, all within secure design and production facilities supporting US Government customers.

This is a Contract to Hire position based out of Santa Ana, CA.

The pay range for this position is $50.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Santa Ana,CA.

This position is anticipated to close on Jun 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $50 - $60