Product Surveillance Sr Quality Engineer

We are seeking a dedicated Product Surveillance Senior Quality Engineer to enhance product improvement efforts. The role involves performing and supporting product quality complaint evaluations, conducting detailed investigations, analyzing and trending product quality complaint data, and providing timely customer feedback to key stakeholders.

Responsibilities

• Conduct root cause analysis inclusive of statistical analysis.
• Evaluate devices for returned products.
• Perform trending and signal analysis.
• Manage internal product complaints.
• Support audit activities.

• Strong knowledge of FDA and ISO requirements.
• Proficiency in CAPA and RCA processes.
• Experience with statistical methods for analysis.
• Familiarity with Quality Management Systems.
• Understanding of orthopedic surgery principles, theories, and products.
• Excellent presentation skills.

• At least 5 to 8 years of relevant experience.
• Minimum undergraduate degree in engineering or a related technical field.
• Proficiency in Power BI, SAP, Excel, Control Charts, and PowerPoint.
• Experience with medical devices and orthopedic products is essential.
• Experience with Windchill is beneficial.

The position is based onsite in Naples and requires presence during business working hours. Candidates willing to relocate or travel for a 5-month period are welcome. The role offers autonomy and the opportunity to work with minimal supervision while gaining exposure to Senior leadership through complaint analysis presentations.

Job Type & Location

This is a Contract position based out of Naples, FL.

The pay range for this position is $60.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Naples,FL.

This position is anticipated to close on Apr 17, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $60 - $65