PC Support Technician

We are seeking a dedicated PC Support Technician to join our team. This role involves providing end user support, managing conference room equipment, and offering general technical support at the IT Walk-Up. The ideal candidate will effectively assist users with all desktop and workstation-related needs, operating under limited supervision.

Responsibilities

• Provide end user support for desktop and workstation needs.
• Support conference room equipment and IT Walk-Up services.
• Troubleshoot laptop and desktop endpoints, printing devices, smartphones, and tablets.
• Communicate technical issues clearly to end users.
• Assist end users through chat, email, phone, and in person.
• Prioritize incidents and manage ticketing systems efficiently.
• Maintain a clean and orderly workspace while managing a virtual queue of tasks.
• Make sound decisions with general guidance.

• Working knowledge of Windows 11, Microsoft Office, and Office 365.
• Familiarity with maintaining laptop and PC hardware, laser printers, iOS, and Android devices.
• 1-3 years of experience with in-person IT support.
• Sound knowledge of Active Directory, Entra ID, and Intune solutions.
• Strong organizational skills.

• Prior experience in a technical support role or industry-recognized certifications preferred.
• Experience working with end users through various communication channels.

The position is based in a traditional office setting with standard working hours from 8am to 5pm. There may be a requirement to travel up to 10% of the time.

Job Type & Location

This is a Contract position based out of Kansas City, Missouri.

Pay and Benefits

The pay range for this position is $22.67 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Nov 10, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $23 - $26