Patient Care Coordinator

Job Title: Care Coordinator

Location: Houston, Texas

Employment Type: Full-Time

About the Role

Join our dynamic healthcare team as a Care Coordinator, where you’ll play a vital role in delivering exceptional patient experiences. This position ensures seamless communication between patients and providers, supports clinical workflows, and helps maintain efficient patient care operations.

Key Responsibilities

• Respond to patient inquiries regarding treatments, symptoms, prescriptions, and general questions via phone.
• Coordinate diagnostic tests, secure pre-authorizations, and communicate results to patients (including imaging and lab work).
• Process prescription requests and refills through written, faxed, or electronic methods.
• Schedule referrals and transmit necessary chart information to specialists.
• Request and upload medical records into the Electronic Health Records (EHR) system.
• Complete patient paperwork such as worker’s compensation and FMLA forms, ensuring accurate documentation in EHR.

Essential Skills & Qualifications

• Proficiency in Electronic Health Records (EHR) systems.
• Strong patient education and communication skills.
• Ability to manage inbound and outbound calls efficiently.
• Medical Assistant Certification required.
• Bilingual capabilities preferred.

Additional Qualifications

• 3 years of experience as a Medical Assistant.
• Bachelor’s Degree and High School Diploma (or equivalent).
• Experience in ophthalmology is a plus.
• Strong computer and organizational skills.

Work Environment

• Fast-paced clinical setting with a collaborative team of 8–24 professionals serving 80–100 patients daily.
• Hours vary between 6:30 AM and 6:00 PM, based on clinic needs.
• Training provided at the administrative building in the Galleria.
• Dress code: Navy blue scrubs; grooming standards apply for nails and hair.

Why Join Us?

• Be part of a patient-focused team committed to quality care.
• Opportunities for professional growth and skill development.
• Work in a supportive environment that values collaboration and excellence.

Job Type & Location

This is a Contract to Hire position based out of Bellaire, TX.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bellaire,TX.

Application Deadline

This position is anticipated to close on Dec 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $20 - $23