Medical Receptionist

Job Title: Medical Receptionist

Job Description

The Medical Receptionist provides front desk and administrative support in a clinical setting, ensuring a smooth and welcoming experience for patients. This role manages patient check-in and scheduling, maintains accurate electronic health records, supports cosmetic product sales tracking, and helps keep the clinic organized and prepared for daily operations.

Responsibilities

• Perform opening and closing duties for the clinic to ensure the front desk and waiting area are ready for patients at the start and end of each day.
• Greet patients warmly upon arrival, check them in for appointments, and verify insurance information accurately.
• Scan and upload documents into the electronic health record system, maintaining complete and organized patient files.
• Maintain tidiness and cleanliness of the waiting area and reception counter throughout the day.
• Monitor appointment schedules for added, canceled, and no-show appointments and update records accordingly.
• Schedule follow-up appointments as needed, ensuring accurate entry of appointment details and patient information.
• Respond promptly to designated tasks and messages within the electronic health record system.
• Order and maintain clinic office supplies to ensure adequate inventory and smooth front office operations.
• Sell cosmetic products to patients and accurately track inventory and sales transactions.
• Receive, sort, and distribute incoming mail and packages within the clinic.
• Prepare for the next day’s scheduled appointments by reviewing the schedule and organizing necessary documents and materials.
• Operate standard office equipment such as computers, printers, scanners, telephones, and fax machines.
• Maintain confidentiality of patient and clinic information in all interactions and record-keeping activities.
• Demonstrate a professional appearance and manner while providing friendly, cheerful, tactful, and polite service to patients and staff.
• Collaborate with clinical and administrative team members, contributing to a positive and efficient work environment.

Essential Skills

• High school diploma or equivalent.
• 1–2 years of recent medical office experience or experience in a similar capacity (preferred).
• Proficiency in basic computer functions and the ability to learn new software quickly.
• Strong customer service skills with a friendly, compassionate, and caring approach to patient interactions.
• Effective verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to operate standard office equipment such as computers, printers, scanners, telephones, and fax machines.
• Ability to type a minimum of 40 words per minute (preferred).
• Ability to multi-task and prioritize tasks appropriately in a busy clinical environment.
• Ability to work well both independently and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Consistently professional appearance and demeanor.
• Ability to maintain confidentiality of sensitive information.

Additional Skills & Qualifications

• Experience working at a front desk in a medical or healthcare setting.
• Demonstrated ability to provide excellent customer service in a clinical or office environment.
• Experience handling appointment scheduling, insurance verification, and patient check-in processes.
• Comfort with using electronic health record systems and digital document scanning.
• Strong interpersonal skills, displaying tact, politeness, and a cheerful demeanor when dealing with patients and colleagues.

Work Environment

This is a full-time position, working 40 hours per week, Monday through Friday from 7:45 AM to 5:00 PM. The role is based in a clinical office environment at the front desk and waiting area, involving frequent interaction with patients, clinical staff, and administrative colleagues. The position requires regular use of computers, electronic health record software, scanners, printers, telephones, and other standard office equipment. The Medical Receptionist works in a fast-paced setting that demands strong organizational skills, attention to detail, and the ability to manage multiple tasks throughout the day. Professional attire and a consistently polished, courteous manner are expected to support a welcoming and respectful atmosphere for patients and staff.

This is a Contract to Hire position based out of Portsmouth, NH.

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Portsmouth,NH.

This position is anticipated to close on Sep 2, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $18 - $20