HR Assistant

Job Title: HR Assistant

Serves as a primary point of contact for employees and managers, responding to inquiries related to benefits, policies, HR programs, and personnel records. This role delivers high‑quality customer service by primarily via phone and email, while supporting HR transactions and self‑service processes within a large healthcare environment.

Responsibilities

• Serve as the first point of contact for employee, manager, and HR inquiries, ensuring timely and accurate resolution
• Provide guidance on HR policies, programs, and self‑service tools
• Process HR transactions related to the employee lifecycle, data changes, and personnel records
• Maintain accurate employee records and documentation
• Support continuous process improvement initiatives by analyzing data, gathering feedback, and collaborating with cross‑functional teams
• Deliver empathetic, professional customer service in all interactions
• Assist with additional duties as needed

Qualifications

• Minimum 1 year of HR experience OR 2 years of progressive customer service experience in a complex corporate environment
• Associate’s degree required (additional relevant experience may substitute)
• Strong customer service, communication, and problem‑solving skills
• Ability to manage multiple tasks accurately in a fast‑paced environment

Preferred Qualifications

• Bachelor’s degree
• Experience with HRIS/HRMS systems
• PeopleSoft experience strongly preferred
• Familiarity with Workday a plus
• Bilingual communication skills (verbal and written) a plus

Physical Requirements

• Ability to sit for extended periods
• Regular use of computers and office equipment
• Occasional lifting up to 10 pounds

Job Type & Location

This is a Contract to Hire position based out of Boston, MA.

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Boston,MA.

This position is anticipated to close on Apr 13, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $18 - $22