What are the responsibilities and job description for the Front Office Medical Assistant position at Actalent?
Job Title: Front Office Medical Assistant
Job Description
The Front Office Medical Assistant plays a crucial role in enhancing patient experience and ensuring smooth operations. This position is essential for managing patient flow and providing exceptional customer service.
Responsibilities
- Greet and room patients as they arrive, ensuring a welcoming environment.
- Assist patients with the intake process, including verifying and copying necessary documents.
- Collect co-payments, co-insurance, and deductibles, and issue receipts.
- Process walk-in patients and visitors efficiently.
- Answer phones and schedule appointments.
- Maintain and manage medical records, ensuring they are up-to-date and accessible.
- Assist with HEDIS tracking and supplemental data reports.
- Perform other related duties as assigned.
Essential Skills
- Medical terminology
- Insurance verification
- Administrative support
- Front desk management
- Strong interpersonal skills
- Ability to create a positive patient experience
- Detail-oriented with ability to manage multiple tasks
- Proficiency in medical office software and systems
Additional Skills & Qualifications
- Medical Assistant Certification is a plus
- Experience in medical assisting
- Knowledge of electronic health records
- Appointment scheduling skills
- Customer service expertise
- Understanding of health care procedures
- Experience in patient care and patient education
Work Environment
The work environment operates from 8 am to 5 pm, Monday to Friday. It is essential to be proficient with electronic health record systems, ensuring smooth interactions with patients and efficient management of appointments and records.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Deltona,FL.
Application Deadline
This position is anticipated to close on Aug 21, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $22