Field Service Technician

Job Title: Field Service Engineer

Job Description

We are seeking a skilled and experienced Field Service Technician to provide real-time troubleshooting and technical support for industrial automation systems. This fully remote position requires 70% travel for customers, including high‑volume distribution centers and healthcare fulfillment sites. Candidates should hold an associate degree in Electrical Engineering Technology, Mechatronics, Industrial Automation, or a related field—or possess equivalent experience.

Responsibilities

• Provide real-time remote technical support for the company's automation systems, including print‑and‑apply, conveyor, and bagging equipment.
• Monitor system performance and respond to alerts, alarms, or customer‑reported issues during third shift.
• Troubleshoot PLCs, HMIs, sensors, motors, and other control system components using remote diagnostic tools.
• Collaborate with on‑site personnel to guide mechanical or electrical adjustments and verify proper resolution.
• Document all support interactions, root causes, and corrective actions in the ticketing system.
• Escalate unresolved or critical issues to engineering or field service teams when necessary.
• Participate in knowledge‑sharing activities and contribute to support documentation and training materials.
• Support continuous improvement by identifying recurring issues and recommending long‑term solutions.

Essential Skills

• Two or more years of experience supporting industrial automation systems, preferably in packaging or material handling environments.
• Strong understanding of PLC logic (e.g., Allen‑Bradley, Siemens) and industrial control systems.
• Excellent troubleshooting skills and the ability to work independently under pressure.
• Strong communication skills for guiding remote teams and documenting technical issues clearly.
• Comfortable working overnight hours and participating in an on‑call rotation if needed.

Work Environment

This is a traveling role Monday through Friday. Individuals are compensated with salary overtime and paid during travel (door to door). When driving to airport to arriving at hotel, individuals will be compensated. Anticipate travel to be majority on West side of US but will travel across the US

This is a Contract to Hire position based out of Aurora, CO.

The pay range for this position is $28.00 - $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Aurora,CO.

This position is anticipated to close on May 21, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $28 - $36