Clinical Trials Applications/CTMS Specialist

Job Title: Clinical Trials Applications/CTMS Specialist

Job Description

The Clinical Trials Application/CTMS Specialist plays a pivotal role in the management of clinical trial budgets and protocols. This position involves expertise in Medicare coverage analysis, financial processes, including invoicing and time and effort, as well as patient and study status reporting within the Clinical Trial Management System (CTMS). The role supports CTMS builds and usage for regions involved in research and collaborates with various stakeholders to ensure compliance, efficiency, and effective management of research activities. The position emphasizes outstanding customer service and maintaining respectful relationships.

Responsibilities

• Manage, coordinate, and monitor assigned projects and tasks in CTMS to support efficient clinical research study implementation, processes, finances, and reporting.
• Review, interpret, and translate study documents including protocols, informed consents, and budgets to provide timely and accurate builds for clinical, financial, and compliance operations.
• Contribute to quality control and assurance functions to support financial recovery and compliance with reporting requirements.
• Develop and utilize standard tools, methodologies, and templates for successful application implementation.
• Collaborate with Information Technology to ensure the timely activation of studies for end-users.
• Advise leadership on CTMS issues requiring escalation and propose recommendations.
• Participate in the development and communication of training materials, policies, and procedures related to CTMS.
• Consult with stakeholders to resolve issues related to CTMS builds, applying knowledge of regulations, protocols, and budgets.
• Develop and maintain relationships with operational research departments and stakeholders.
• Orient, train, and guide new operational staff to achieve departmental goals.
• Follow and update CTMS processes to ensure compliance and document harmonization.
• Perform administrative duties such as business requirement gathering and application support.
• Update protocol information within the application as amendments occur.
• Interact with management and staff to provide guidance and integrity in CTMS activities.
• Develop service level expectations and ensure they are achieved.

Essential Skills

• Proficient in Microsoft Office Suite (Word, Excel, and Outlook)
• Knowledge and understanding of Clinical Trial Management System builds
• Understanding of clinical research protocols and budgets, including Medicare Coverage Analysis
• Motivated, organized, and able to function with minimal supervision
• Excellent interpersonal skills for collaboration across departments
• Ability to work under pressure, meet deadlines, and manage competing priorities
• Strong organizational and analytical skills
• Ethical and diplomatic with excellent customer service skills
• Knowledge of hospital policies and procedures regarding clinical research

Additional Skills & Qualifications

• Bachelor’s degree in Healthcare, Business Administration, Finance, Computer Science, Information Technology, Nursing, or related field
• Two years of full-time experience in building, amending, and maintaining research studies in CTMS or four years of end-user utilization of the CTMS platform
• Three years of experience in healthcare, research, research administration, or related field
• General knowledge of Epic as it relates to CTMS interface and functions
• Advanced knowledge in Excel (V-Lookups, Pivot Tables, Index, etc.) and Power BI

Work Environment

This is a fully remote position available to candidates residing in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, and Texas.

Job Type & Location

This is a Permanent position based out of Orlando, FL.

Pay and Benefits

The pay range for this position is $65000.00 - $80000.00/yr.

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $65,000 - $80,000