System Administrator 3

Overview

ACS Professional Staffing is looking for an employee to work on-site with our client. This System Administrator 3 will support identity and access management, Active Directory administration, security group management, remote access technologies (RSA and YubiKey), and IT system maintenance. The role will analyze system capabilities, automate IAM workflows, develop technical documentation, support security compliance, and provide user training. Qualified candidates will have direct system administration experience, including Windows Server tools, Microsoft Entra ID, remote access administration, RSA Security Administration, YubiKey, system analysis, and experience working in large enterprise environments. This full-time position is located in Portland, OR.

Responsibilities

• As directed by the manager, act as the JNDI point of contact (POC) for access administration in support of the Help Desk ticketing and/or incident management requests for permissions to applications, files, and servers, via membership in security groups.
• Support the creation, deletion, and maintenance of security groups and their related memberships in the domains.
• Support Microsoft Active Directory by verifying security groups with IO, ISO, and Delegates, converting security groups to new Role Based Access Control (RBAC) methods, and migrating security groups as requested.
• Provide Microsoft Windows Active Directory support in the administration of directory maintenance and tasks.
• Provide automations for Identity and Access Management workflows:
• Collaborate and work with internal organizations to assist with assessing, identifying, documenting, and recommending automated Identity and Access Management (IAM) workflows.
• Present or support presentation of possible automation for IAM workflows to appropriate management.
• Develop /draft documentation to support the management-approved workflows and automation, capturing necessary workflow adjustments for all changes and enhancements.
• Maintain and administer IT systems software, applications software, and all configurations, as they pertain to the IAM program.
• This work includes tasks for system upgrades, patches, and enhancements and other changes.
• Provide remote administration services which includes:
• Remote Access (RSA) account creation, deletion, workflow processes and management, and connectivity issues.
• RSA Authentication software testing, configuration, installation, implementation, and troubleshooting
• Supporting load balanced RSA servers
• Facilitating RSA security activities, reporting, and maintenance of RSA Authentication Tokens.
• Support for YubiKey
• Provide technical expertise to Help Desk regarding calls related to Identity Management, Remote Access, and Account Administration.
• Resolve client service problems and disruptions related to access control problems.
• As directed, collaborate with vendor technical resources to resolve issues not resolved by the (IAM) Support team.
• Provide required documentation for all corrective actions and/or system changes.
• Facilitate and participate in IT planning, analytical support, and coordination of technical resources.
• Perform analysis of system capabilities:
• Develop functional and system requirements.
• Complete business process design and workflow.
• Verify integration with other modules, system components, and other applications.
• Apply and maintain system security documentation and act as point of contact for the Cyber and Physical Security organizations for issues related to Identity Management and Access Control security issues.
• Validate IAM security requirements and implementation timelines.
• Create requirements documentation; review with user representatives, recommend priorities and obtain user signoff.
• Collaborate with internal users and stakeholders, coordinating interviews and joint requirements planning sessions.
• Collaborate with Information System Owners (ISOs) to develop, create, edit, and define system alerts and monitoring requirements.
• Provide system administration expertise for special projects, working with internal and external clients and vendors.
• Confer with workplace manager or Federal team lead on a routine basis for project status updates and/or any project issues.
• Collaborate with IT Security Office to update, revise, and validate assigned systems compliance with all security requirements.
• Provide technical input and recommendations, as a non-voting participant, for potential acquisitions in area of expertise.
• Provide systems administration support for any new systems added to B IT infrastructure, assisting with testing, configuration, integration, and implementation efforts,
• This work includes developing test plans, implementation schedule, scope, dependencies, documentation, and user training.
• Collaborate with Legal Office to enact ‘Litigation Hold’ administrative actions.
• Confer with workplace manager on a routine basis for status updates and/or any issues or concerns.
• Create, develop / draft, and recommend cross-training and functional documentation of subject matter for audiences.
• Conduct User training on an individual or group basis as requested.
• Training is expected to be infrequent and limited to activities as defined in this API.
• Participate in process workshops, including project lessons learned, group improvement, and documentation efforts for procedures, processes, standards, guidelines, practices, and other technical and instructional material.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
  
  

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.
• With an Associate’s or Bachelor’s Degree in applicable fields, 8 years of experience is required.
• With an Associate’s or Bachelor’s Degree not in applicable fields or without a degree, 10 years of experience is required.
• Applicable Certifications may count for 1 year of experience.
• Experience must include direct work experience in Information Technology performing System Administration.
• Minimum 2 years of experience with:
• Windows Server Tools (such as Active Directory Users and Computers).
• Microsoft Entra ID
• System administration support for Remote Access Administration.
• Assistance in analysis of system capabilities.
• Facilitating and delivering system training.
• Participating in enterprise information technology planning. Demonstrated experience:
• Working in a large production environment.
• RSA Security Administration.
• YubiKey.
• Valid U.S. Driver’s License is required.
  
  

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com