What are the responsibilities and job description for the System Administrator position at CorSource?
We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon.
We encourage you to submit your resume to the job posting link, or directly contact: recruiting@corsource.com, 503-726-4545
19826
System Administrator 3
12 months
Portland
This position closes to submittals on July 29th.
Position requires the ability to meet federal background and compliance requirements.
OVERVIEW
Assignment
This contract assignment is located within the company Information Technology Operational Technology Organization (J-OT), Application Services (JD), Critical Business Systems Application Support and Development (JDP). As System Administrator 3, the ideal candidate will develop and interpret agency-wide IT policies, provide expert technical guidance to management, and support mission-critical applications to ensure 24x7 availability. The position will require collaboration with internal and external Subject Matter Experts (SMEs) specializing in software development, quality assurance, etc. to verify application readiness for production. The ideal candidate must be highly organized, eager to adopt new technologies, and capable of managing multiple high-priority projects simultaneously.
Organization
The Critical Business Systems (CBS) Operations and Development organization provides 24x7 operations, monitoring, support and troubleshooting of company’s identified CBS portfolio, and the design, development, and enhancement of Critical Business Systems. This requires a sound, fundamental understanding of Power and Transmission business to provide customer focused system support. The organization is composed of multi-disciplined personnel to concentrate capabilities and improve service responsiveness. Additionally, the organization provides direction and leadership in the planning, development, and enhancement of Critical Business Systems and work processes
ASSIGNMENT RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.
- With the Manager/Team Lead Oversight and Approval:
- Analyze, test, and apply changes to the application environment under the prevailing change management procedures and requirements.
- Analyze data, identify quality assurance/quality control issues and report any failures of maintenance trends, including issues that may have origins in upstream systems.
- Analyze and propose technical designs that satisfy functional and non-functional requirements which also optimize the long- term maintainability of the system.
- Assist with gathering and transforming information/data for prototyping automation efforts.
- Break down technical work into tasks and provide reasonable time estimates for completion.
- Collaborate with project managers, business analysts, software developers, QA testers, and users throughout the System Life Cycle (SLC).
- Communicate status of project development work to project team, users, information system owners and others.
- Communicate with internal stakeholders in small and large settings about new initiatives and improvements.
- Confer with system users about how to solve existing system problems.
- Create and maintain technical records, such as network charts, system specifications, and standard operating procedures (SOPs).
- Diagnose and resolve complex technical problems, system downtime, and hardware errors promptly.
- Evaluate systems, identify potential issues by analyzing performance data and trends, and anticipate new requirements.
- Explain complex technical concepts and processes to both technical and non-technical audience to foster understanding.
- Identify and escalate technical bottlenecks and impediments.
- Identify or resolve problems in applications at all system tiers (Application, Server, Database, and Network).
- Interpret design requirements and assist in technical design on related projects.
- Install, configure, maintain, and troubleshoot any issues impacting all applications supported within CBS.
- Lead complex system migrations, upgrades, and other IT initiatives, as assigned.
- Learn new technologies and stay updated with industry trends at a high pace.
- Leverage subject matter expertise to support all applications using scripting languages like PowerShell for automation and efficient task management.
- Maintain all security requirements for all systems and applications supported by CBS, examples include access controls, backups, firewalls, security audits, and preventing breaches.
- Mentor and assist other team members and provide infrequent technical training to peers.
- Monitor system performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Participate in group improvement efforts and initiatives, which may include providing technical input and recommendations; and drafting processes, procedures, standards, guidelines and other organizational documentation, such as Continuity of Operations Plans (COOP), Change Management policies, etc.
- Plan, coordinate, and implement system security measures to protect data, software, and hardware.
- Practice time management and support multiple projects and deadlines based on mission priorities, availability and management direction.
- Provide technical assistance to end-users and effectively resolve their issues.
- Provide emergency on-call and backup support for existing systems and functions.
- Note: The location for on-call and backup support may be at the facilities or off-site.
- Quickly adapt to new technologies and challenges.
- Share expert knowledge in Windows along with experience supporting other operating systems like Linux, RedHat, and other enterprise systems.
- Support applications that are hosted within a diverse hardware set, which include servers, storage arrays, virtual and physical tape libraries, and install and maintain new software as the mission demands.
- Support Federal Information Security Management Act (FISMA) standards and North American Electric Reliability Corporation critical infrastructure protection (NERC-CIP) compliance when performing assigned work.
- Work collaboratively with users and technical staff to design streamlined user interfaces.
- Work effectively with cross-functional teams, including developers, QA, and business stakeholders, to ensure seamless deployment and functionality.
- Work with teams to ensure applications are communicating appropriately with databases providing management and maintenance as required, especially for systems involving Microsoft.
- Work with team to ensure network standards (TCP/IP, VLANs, Ethernet), network administration, and network security (firewalls, load balancers, intrusion detection systems) are understood and supported effectively.
REQUIREMENTS
Education & Corresponding Experience
- Bachelor’s degree in computer science, Information Technology, Business Systems, Engineering or a directly related field is preferred.
- 6 years of experience is required with an applicable bachelor’s degree.
- 10 years of experience is required without an applicable bachelor’s degree.
- Experience should include demonstrated work experience supporting and maintaining operational software applications in Computer Science/Information Technology and transforming data for automation efforts.
Required Technical Skills & Experience
- 7 years of the following experience:
- Experience in Database queries and stored procedures
- Experience in Scripting to automate tasks with PowerShell
- Experience in various operating systems like Windows, Linux, RedHat, and specific enterprise systems is crucial. This includes installation, configuration, maintenance, and troubleshooting.
- Experience in troubleshooting skills to diagnose and resolve complex technical problems, system downtime, and hardware errors promptly.
- Microsoft Office Suite applications, specifically PowerPoint, Access, and Project
All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Does this position sound interesting, but perhaps not for you? If you know of a friend or colleague that could be a match, your referral could be worth a referral bonus.
recruiting@corsource.com, 503-726-4545