Operations Coordinator

Job Title: Operations Coordinator

Location: Memphis, TN 38125

Shift: 8:00 AM - 5:00 PM

Employment Type: 6 Months Contract on W2

Summary: You will review returned approvals and release projects on time to obtain firm ship date based on building schedule. Manage project throughout entire Order Management process; remove barriers that may delay the project schedule.

Responsibilities:

• Review and analyze documentation for completeness and accuracy of submittal data including quoted prices, architectural drawings and other required information for manufacturing.
• Review and make necessary changes to quoted prices based on customer - driven changes to ensure accuracy and completeness of data presented for submittal drawings.
• Prepare accurate and timely release orders to suppliers to assure the precise equipment is delivered in accordance with the contract schedule.
• Maintain acceptable on-time delivery.
• Correspond frequently with project managers, branch and sales staff to ensure procedures are followed, and deadlines are met.
• Respond to internal and external customer requests within time specified in our service level agreements. Identify, resolve, and initiate problem resolution during the change management process.
• Manage and lead basic projects through the order process by removing barriers that arise in various stages of the project.
• Ensure project flows through Order Management using project management skills such as communication, team management, leadership, negotiation, personal organization, and risk management.
• Process jobs by drop dead date to ensure requested ship dates are met.
• Enter and maintain data on mainframe and Order Management databases.
• Manage multiple assignments, tasks, set priorities and adapt to changing conditions.

Qualifications:

• Basic project management skills such as communication, leadership, team management, negotiation, personal organization, and risk management are required.
• Strong customer service experience and abilities are required. Effective verbal and written communication skills are required.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) is required. Requires the ability to work with mathematical concepts such as fractions, percentages and decimals.
• Must be organized and detail-oriented to manage multiple projects. Must be able to manage time effectively to ensure high productivity and efficiency. Must be able to work independently.

Education Preferred:

• High School and/or Technical School required.