What are the responsibilities and job description for the Senior Software Tester position at acquireai?
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Senior Software Tester At Acquire Intelligence, our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career — Join us today and be part of a team where your work makes an impact! WHY JOIN THE A-TEAM? Come for a career, stay for the fun! HMO coverage for you and your family Yearly Kick-Off Parties with major giveaways (like the car in 2024!) Get recognized through our ‘Value Awards’ Grow your career – yes, we love to promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700 leadership training courses A SNAPSHOT OF YOUR ROLE As a Senior Software Tester, you'll play a key role in delivering high-quality testing expertise and ensuring that all software products meet required standards. You will collaborate with developers, stakeholders, and end-users in an Agile environment to ensure system functionality, usability, and performance. YOUR DAILY RESPONSIBILITIES Lead the delivery of testing solutions in a collaborative team environment Develop and maintain test plans, test scripts, test data, and reports Manage software issues using JIRA and clearly communicate defects Review user stories and provide accurate test estimates Participate in Agile ceremonies and contribute to project planning Facilitate and support User Acceptance Testing (UAT) Conduct manual and API testing to identify potential issues Create and maintain automated test cases to improve efficiency Implement BDD (Behaviour Driven Development) practices Design and execute test scenarios for comprehensive coverage Analyse test results and report findings to stakeholders Collaborate with developers to reproduce and resolve bugs Stay updated with testing tools and methodologies Mentor junior testers and share best practices Support the Product Manager with additional assigned tasks WHAT YOU’LL BRING At least 5 years' experience in software testing on complex projects Expertise in manual testing and API testing Familiarity with BDD and automated testing tools Proficient with JIRA and Agile/Scrum methodologies Strong analytical and problem-solving skills High attention to detail and strong documentation skills Excellent verbal and written communication Ability to work independently with minimal supervision Experience leading UAT processes Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) Desirable: Experience with Appian or low-code platforms Legal tech background is a plus WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever – Smart questions spark smart solutions Entrepreneurial Energy – Think like an owner. Solve like a founder Fast with Intent – We move fast and deliver real results Laugh and Learn – We don’t take ourselves too seriously, just our results What are you waiting for? Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquire.ai. Please refer to our Privacy Policy at https://acquire.ai/ph/privacy-policy/