What are the responsibilities and job description for the Reporting and Process Analyst position at acquireai?
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact! Why Join the A-Team? Come for a career, stay for the fun! Enjoy 14 months of pay* HMO coverage for you and your family Yearly Kick Off Parties with major giveaways (like the car in 2023) Grow your career - yes, we love to promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700 leadership training courses A Glimpse into Your New Role As a Reporting and Process Analyst, you will: 1) Act as the go-to resource for preparing and distributing key reports, data extracts, and invoice documents for the finance team. 2) Ensure relevant documents are downloaded and processed before the workday starts to support smooth daily operations. 3) Identify and address inefficiencies in manual reporting and data handling processes. 4) Build automation solutions to reduce manual tasks and speed up delivery. 5) Work closely with finance staff to align reporting workflows and ensure seamless data integration. 6) Standardize recurring reports and create automated dashboards or templates to improve consistency. 7) Document processes and automations clearly to ensure scalability and easy knowledge transfer. 8) Assist with ad hoc reporting needs and support finance improvement projects. What You’ll Bring Required Skills & Competencies: 1) 2–4 years' experience in reporting, automation, or analytics in finance or shared services. 2) Proficient with tools like Alteryx, Power Query, or similar; SQL or Python experience a plus. 3) Familiar with finance functions such as AP, AR, general accounting, or financial reporting. 4) Strong analytical skills to identify process gaps and develop tech-driven solutions. 5) Able to manage tasks independently, meet deadlines, and work in a fast-paced team setting. 6) Clear communicator, capable of explaining technical ideas to non-technical audiences. 7) A mindset focused on continuous improvement and driving efficiency with automation. WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. What are you waiting for? Come for a career, stay for the fun Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/