What are the responsibilities and job description for the People Partner Manager position at acquireai?
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact! WHY JOIN THE A-TEAM? Come for a career, stay for the fun! Here’s what’s waiting for you: HMO coverage for you and your family Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!) Recognition through our Value Awards — we celebrate your wins Real career growth with internal promotions Meaningful work with talented and supportive teams Your future matters: 900 internal promotions every year 2,700 leadership training courses Extra rewards along the way: 14th Month Pay for employees who complete 5 years with us Generous referral incentives of up to ₱42,000 depending on the role Enjoy work-life balance: 12 Vacation Leaves* 12 Sick Leaves* 1 Birthday Leave* A SNAPSHOT OF YOUR ROLE The People Partner Manager leads HR business partnering for assigned accounts, supporting leaders in driving employee engagement, retention, compliance, and performance. This role acts as a strategic link between business units and HR to build a positive, high-performing workplace aligned with company objectives. YOUR DAILY RESPONSIBILITIES Drive employee engagement initiatives and foster a positive workplace culture Conduct focus group discussions and new hire assimilation activities Implement feedback mechanisms between employees and leadership Analyze attrition trends and develop retention strategies with operations Support performance management initiatives to drive employee growth Monitor attendance and attrition across assigned accounts Provide guidance on HR policies, labor laws, and best practices Ensure consistent policy implementation and compliance Act as escalation point for employee concerns and grievances Lead HR Advisors in delivering HR programs and initiatives Partner with training, HR, and operations teams to improve performance outcomes Use data and reporting to drive insights and decision-making A BIT ABOUT YOU Bachelor’s degree in Human Resources, Organizational Psychology, or related field 5 years of experience in HR leadership or business partnering Strong knowledge of labor laws and HR compliance Experience with HR systems and data-driven decision-making Excellent communication and stakeholder management skills Proven ability to lead teams and drive continuous improvement WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. What are you waiting for? Come for a career, stay for the fun! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/