Airtime Team Leader

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact! WHY JOIN THE A-TEAM? Come for a career, stay for the fun! Here’s what’s waiting for you: HMO coverage for you and your family Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!) Recognition through our Value Awards — we celebrate your wins Real career growth with internal promotions Meaningful work with talented and supportive teams Your future matters: 900 internal promotions every year 2,700 leadership training courses Extra rewards along the way: 14th Month Pay for employees who complete 5 years with us Generous referral incentives of up to ₱42,000 depending on the role Enjoy work-life balance: 12 Vacation Leaves* 12 Sick Leaves* 1 Birthday Leave* A SNAPSHOT OF YOUR ROLE Have you ever wondered what happens behind the scenes to make radio work? The split-second timing, the sponsorships that land perfectly in the right break, the campaigns that reach millions of listeners without a missed spot. If you're someone who's fascinated by how the media industry actually operates, and who wants to be right at the centre of it, this role puts you there. At Acquire Intelligence, we work with some of Australia's biggest broadcast networks to make that precision possible. You'll be part of a team where attention to detail matters, where your work has a direct and audible impact, and where no two days look exactly the same. As a Airtime Team Leader, you will lead the day-to-day airtime and broadcast operations across a portfolio of stations, ensuring bookings, broadcast logs, material instructions, and campaign delivery are executed accurately and on schedule. You’ll oversee operational quality, workload coordination, compliance checks, and issue resolution while supporting and developing a high-performing operations team. This role is ideal for a detail-oriented leader who thrives in fast-paced broadcast environments and enjoys balancing operational precision with team leadership. YOUR DAILY RESPONSIBILITIES Lead and coordinate daily broadcast operations activities across the assigned hub or station group Manage workload allocation, team coverage, and operational priorities to ensure delivery deadlines are consistently met Oversee airtime bookings and ensure all submissions are processed accurately and within required turnaround times Review booking compliance and coordinate resolutions for issues relating to broadcast rules, approvals, and scheduling requirements Oversee daily broadcast log scheduling and conduct quality checks across spot placement, networking, layout, and exports Monitor reconciliation activities and ensure operational discrepancies are resolved promptly Coordinate closely with Sales, Creative, Production, and Programming teams regarding material instructions and audio readiness Ensure all broadcast activity complies with operational standards, broadcast policies, and regulatory requirements Review operational reports, system checks, and scheduling outputs to maintain accuracy and delivery quality Act as the escalation point for operational issues and collaborate with leadership teams to resolve complex concerns Drive continuous improvement initiatives across workflows, scheduling processes, and operational governance Support onboarding, coaching, training, and development initiatives for team members Maintain accurate documentation, operational trackers, and station-related records Undertake additional projects and operational duties as required A BIT ABOUT YOU Experience in broadcast operations, airtime coordination, traffic scheduling, media operations, or related broadcast environments Previous leadership, senior operations, or team management experience is highly preferred Strong knowledge of broadcast scheduling, airtime operations, log management, or traffic coordination processes Experience working with airtime booking systems such as Aquira or similar broadcast traffic platforms is advantageous Exceptional attention to detail with the ability to maintain accuracy across bookings, logs, and operational workflows Strong organisational and prioritisation skills with the ability to manage competing deadlines in fast-paced environments Confident communication skills with the ability to collaborate effectively across operational, commercial, and programming teams Solutions-oriented mindset with strong problem-solving and decision-making capability Ability to lead teams effectively while maintaining high operational and quality standards under pressure Proficiency in Microsoft Office applications, particularly Excel and Outlook WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results. What are you waiting for? Come for a career, stay for the fun! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/