What are the responsibilities and job description for the Restaurant Server position at Acorn Ridge Casino?
Essential Duties and Responsibilities
Greet guests promptly and courteously, creating a welcoming dining experience
Take accurate food and beverage orders and enter them into the POS system
Serve food and beverages in a timely and professional manner
Maintain thorough knowledge of menu items, daily specials, and promotions
Check guest satisfaction throughout service and resolve concerns appropriately
Process guest payments accurately, including cash, credit, and comps
Follow all alcohol service laws and casino gaming regulations
Maintain cleanliness of tables, service stations, and dining areas
Adhere to food safety, sanitation, and health department standards
Work cooperatively with kitchen staff, hosts, and fellow servers
Respect and uphold tribal culture, values, and guest service standards
Perform side work and opening/closing duties as assigned
All other duties as assigned
Required Qualifications
High school diploma or equivalent preferred
Previous restaurant or customer service experience preferred
Ability to work in a fast-paced, high-volume environment
Strong communication and interpersonal skills
Ability to handle cash and operate POS systems
Must be able to obtain and maintain required gaming license(s)
Alcohol service certification (or ability to obtain within required timeframe)
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift and carry trays, dishes, and supplies (up to 25–40 lbs.)
Ability to bend, reach, and perform repetitive motions
Work Environment & Schedule
Indoor restaurant and casino environment
Exposure to noise, crowds, and secondhand smoke (where applicable)
Must be available to work evenings, weekends, holidays, and special events
Education and Experience
High school diploma or equivalent preferred
Previous restaurant or customer service experience preferred
Employment Disclaimer
Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time.
Must be 21-yrs or older to work at Acorn Ridge Casino.
The Restaurant Server is responsible for providing friendly, efficient, and culturally respectful food and beverage service to guests in a fast-paced tribal casino environment. Servers ensure a high level of guest satisfaction by delivering prompt service, maintaining knowledge of menu offerings, and complying with all casino, tribal, and regulatory policies.
Salary : $17