Pouring Barback

The Pouring Barback supports bartenders by preparing and serving beverages, maintaining bar operations, and ensuring bars remain fully stocked, clean, and guest-ready throughout each shift. This position is responsible for assisting with alcoholic beverage service while following all responsible alcohol service practices, Tribal Gaming Commission requirements, company policies, and health and safety standards. The Pouring Barback plays a critical role in providing efficient guest service while maintaining compliance, safety, and operational excellence across all beverage outlets.

Required Qualifications

• Must be at least 21 years of age.

• High school diploma or GED preferred.

• Previous beverage, bar, restaurant, casino, or hospitality experience preferred.

• Ability to work in a fast-paced, high-volume environment.

• Strong communication and teamwork skills.

• Ability to prioritize multiple tasks while maintaining attention to detail.

• Ability to follow written and verbal instructions.

• Must successfully obtain and maintain all required Tribal Gaming Commission licensing.

• Must complete and maintain Acorn Ridge Casino's required Responsible Alcohol Service training and any other required certifications before serving alcohol.

Knowledge, Skills, and Abilities

• Knowledge of responsible alcohol service practices.

• Basic understanding of beer, wine, liquor, mixers, and bar operations.

• Knowledge of proper keg handling and bar equipment safety.

• Understanding of beverage inventory rotation (FIFO).

• Ability to recognize altered or invalid identification.

• Ability to recognize signs of guest intoxication and follow appropriate service procedures.

• Ability to maintain cleanliness and organization throughout the shift.

• Ability to work effectively under pressure while maintaining exceptional guest service.

Physical Requirements

• Stand and walk for extended periods throughout the shift.

• Frequently bend, stoop, kneel, twist, and reach.

• Lift and carry up to 50 pounds, including kegs, cases of beverages, and ice.

• Push and pull carts and beverage equipment.

• Work in a fast-paced environment with frequent interruptions.

• Work evenings, weekends, holidays, and special events.

• Exposure to loud noise, secondhand smoke, temperature variations, and wet surfaces.

Working Conditions

The Pouring Barback works throughout the casino's beverage outlets, including casino bars, beverage carts, banquet areas, and special events. This position requires continuous

interaction with guests while maintaining compliance with all Tribal Gaming Commission regulations, casino policies, and responsible alcohol service standards.

Essential Duties and Responsibilities

• Prepare, pour, and deliver alcoholic and non-alcoholic beverages in accordance with Acorn Ridge Casino standards and approved recipes.

• Support bartenders during high-volume periods to maintain efficient beverage service.

• Stock bars with liquor, beer, wine, mixers, juices, syrups, garnishes, ice, glassware, and operating supplies.

• Change beer kegs safely by following proper CO₂ shut-off and pressure release procedures.

• Maintain accurate rotation of perishables and beverage products using First-In, First-Out (FIFO) inventory practices.

• Monitor inventory levels and notify supervisors of shortages or ordering needs.

• Maintain clean and organized bar stations, coolers, storage rooms, sinks, counters, and work areas.

• Collect, wash, polish, and organize glassware, bar tools, and equipment.

• Remove trash and recyclables promptly while maintaining sanitation standards.

• Assist with opening and closing duties for beverage outlets.

• Verify guest identification when required and assist in preventing alcohol service to underage guests.

• Recognize signs of intoxication and immediately notify the bartender or supervisor when guests should no longer be served.

• Report any attempts to provide alcohol to visibly intoxicated or previously cut-off guests.