What are the responsibilities and job description for the Scheduler position at ACCESS Family Care?
Scheduler
ACCESS Family Care – Carthage, MO
ACCESS Family Care is seeking a detail-oriented and compassionate Scheduler to join our team in Carthage, Missouri. The Scheduler plays a vital role in ensuring our patients receive timely, efficient, and coordinated care by managing appointments and supporting clinic operations.
Schedule
- Monday – Friday
- 8:00 AM – 5:00 PM
- No weekends
Position Summary
The Scheduler is responsible for coordinating patient appointments, maintaining accurate scheduling systems, and providing excellent customer service to patients and staff. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively in a fast-paced healthcare environment.
Key Responsibilities
- Schedule, reschedule, and confirm patient appointments
- Maintain accurate and up-to-date scheduling records
- Answer incoming calls and assist patients with appointment needs
- Coordinate schedules across providers and departments
- Verify patient information and update records as needed
- Communicate effectively with clinical and administrative staff
- Ensure a positive patient experience through professional and courteous service
Qualifications
- High school diploma or equivalent required
- Previous medical scheduling or administrative experience preferred
- Strong computer skills and familiarity with scheduling systems
- Excellent communication and customer service skills
- Ability to multitask and work efficiently in a busy office setting
- Attention to detail and organizational skills
Benefits
ACCESS Family Care offers a competitive benefits package including:
- Paid holidays
- 401(k) retirement plan
- Health insurance options
- Vision insurance
- Dental insurance
Pre-Employment Requirements
Employment is contingent upon successful completion of pre-employment screening in accordance with federal guidelines.
Join our team and help make a difference in the lives of the communities we serve!
To apply, please submit your application through our careers page, www.accessfamilycare.org.
Salary : $17