Billing Coordinator

Accentuate Staffing is currently recruiting for a Billing Coordinator for commercial construction company in Raleigh. The Billing Coordinator plays a key role in supporting the day-to-day billing operations for the service team by ensuring invoices are processed accurately, efficiently, and on time. This position works closely with Service Managers, Service Coordinators, Accounts Receivable, and the Controller to ensure completed work is billed promptly with the correct documentation, helping improve cash flow and reduce billing delays or rework.

This role is ideal for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced environment while managing multiple priorities.

Responsibilities

Billing & Invoice Processing

• Review and close completed repair and service calls daily
• Generate and distribute invoices via email, mail, or customer portals
• Ensure completed work is billed promptly and accurately
• Review pending billing reports and invoice gross margin reports weekly
• Identify and communicate billing discrepancies or concerns to Service Managers

Customer Billing Portals

• Enter and manage invoices through customer-specific billing portals
• Ensure required backup documentation is uploaded and accurate
• Monitor portal activity to avoid delays in customer processing

Revenue & Service Review

• Perform weekly reviews of service and repair calls
• Process over/under billing adjustments as needed
• Help maintain accuracy between service operations and accounting records

Collections & Payment Support

• Partner with the collections team on aging balances and past-due accounts
• Assist in resolving invoice discrepancies or missing information that may delay payment
• Support efforts to improve overall cash collections

Administrative & Accounting Support

• Follow internal accounting policies and procedures to maintain accurate billing practices
• Assist with audit requests, reconciliations, and documentation as needed
• Support project purchase order generation within the team workflow
• Provide cross-functional support to other accounting areas including Accounts Payable, Accounts Receivable, and billing for other divisions when needed
• Stay current on accounting procedures, systems, and process improvements

Qualifications

• Associate degree in accounting or related field preferred, or 5 years of relevant billing/accounting experience
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple tasks and deadlines effectively
• Proficient in Microsoft Excel and basic reporting tools
• Strong communication skills with both operations and accounting teams

Preferred Qualifications

• Bachelor’s degree in accounting or related field
• Experience with Great Plains and Wennsoft software
• Comfortable supporting multiple areas within accounting operations
• Experience working in service, construction, manufacturing, or field-service environments is a plus