Lead Strategic Customer Initiatives as a Senior ISC Project Management Specialist

Compensation: $42.80 per hour

We are looking for a dedicated Senior ISC Project Management Specialist to oversee vital customer requirements by streamlining project execution, coordinating material readiness, and facilitating cross-departmental collaboration.

In this capacity, you will act as a primary liaison between Customer Operations, Supply Chain, Manufacturing, and Materials Management to ensure we meet our client obligations while proactively identifying and resolving potential roadblocks. This role is perfect for a professional who excels in fast-paced manufacturing or supply chain settings and enjoys tackling intricate operational hurdles.

• Oversee project lifecycles from inception to final delivery to ensure all objectives and deadlines are met.
• Create comprehensive project schedules, delegate tasks, and track performance against key milestones to ensure project success.
• Manage a diverse portfolio of projects while balancing competing priorities effectively.

• Execute build plans and material readiness initiatives to help the team meet customer delivery deadlines.
• Partner with procurement, planning, and operations departments to guarantee the necessary materials are available.
• Analyze supply chain performance to detect potential bottlenecks before they disrupt production schedules.

• Work closely with Customer Operations to align on execution strategies and shifting priorities.
• Collaborate across the following departments:
  • Supply Chain
  • Materials Management
  • Manufacturing
  • Procurement
  • Planning
  • Operations
• Streamline communication and decision-making processes across all relevant stakeholder groups.

• Proactively identify project risks, material shortages, and operational obstacles.
• Develop and execute recovery strategies to address:
  • Supply chain disruptions
  • Production constraints
  • Material shortages
  • Delivery risks
• Spearhead mitigation efforts to reduce business impact and maintain high levels of customer satisfaction.

• Develop project metrics, status updates, and high-level presentations for leadership.
• Provide clear communication regarding project health, risks, and strategic recommendations to management.
• Support ongoing initiatives to enhance operational execution, delivery efficiency, and overall customer satisfaction.

• Bachelor's Degree in:
  • Business
  • Supply Chain
  • Engineering
  • Project Management
  • Related discipline (preferred)
• 4–6 years of experience in:
  • Project Management
  • Supply Chain
  • Operations
  • Manufacturing
  • Related fields
• Demonstrated experience leading cross-functional projects.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proven ability to influence stakeholders in a matrixed organization.
• Proficiency with:
  • Microsoft Office Suite
  • Project tracking and reporting tools

• Experience supporting:
  • Customer Operations
  • Materials Management
  • Production Planning
  • Integrated Supply Chain functions
• Knowledge of:
  • Build Planning
  • Material Readiness
  • Recovery Planning
  • Supply Chain Operations
• Manufacturing, aerospace, defense, or other regulated industry experience.
• PMP or other project management certification.

The ideal candidate is a collaborative leader who can navigate complex operational challenges while driving projects to successful completion. You are comfortable managing multiple priorities, influencing stakeholders, and creating practical solutions that support customer commitments and business objectives.

• Project management expertise
• Supply chain and operations experience
• Strong recovery planning and risk mitigation skills
• Customer-focused mindset
• Ability to lead cross-functional teams
• Strong communication and executive reporting abilities
• Analytical problem-solver with a bias for action

• $42.80 per hour pay rate
• Opportunity to make a direct impact on customer satisfaction and operational performance
• High-visibility role working with leadership and cross-functional teams
• Dynamic manufacturing and supply chain environment
• Exposure to complex projects and strategic initiatives
• Career growth opportunities within project management and supply chain operations

If you have experience in project management, supply chain operations, materials management, build planning, or customer operations, we would love to hear from you.

Join our team as a Senior ISC Project Management Specialist and help drive operational excellence while ensuring critical customer commitments are delivered successfully.

You should be proficient in:

• Project Management
• Aerospace Manufacturing
• Material management