HOPWA Housing Case Manager

Job Overview
The HOPWA Case Manager provides comprehensive, housing-focused, and non-medical case management to individuals and families living with HIV/AIDS across Louisiana. This specialized, client-centered role is dedicated to preventing homelessness, increasing housing stability, ensuring continuity of care, and improving overall health outcomes. By blending federal HUD housing programs with robust supportive care coordination, the Case Manager ensures clients maintain timely access to social, community-based, financial, and medical support systems.

Responsibilities

• Maintains caseload of client files in accordance with State licensing and other established guidelines, to include the following: proof of residency, income, and HIV diagnosis; demographic information; intake and client needs assessment; service plan; progress notes; follow-up ad outreach to clients who have fallen out of care.
• Maintains files documenting client demographics, eligibility, services provided, and agencies involved.
• Provides services for continuation in care.
• Provides periodic monitoring, review of needs, and evaluation of service utilization.
• Arranges home visits with clients, when appropriate.
• Coordinates and provides referrals to primary care and other medical and/or support services.
• Coordinates transportation services for access to medical and/or support services.
• Provides screening for housing assistance programs.
• Provides client specific advocacy.
• Maintains written policies and procedures regarding client eligibility for services.
• Provides discharge/transition planning.
• Develops and maintains effective working relationships with appropriate agencies.
• Ensures that each client receives maximum benefit from services provided by other agencies.
• Enters service units into CAREWare to track utilization of services monthly.
• Initiates, completes, and submits various applications, when appropriate, in accordance with established guidelines.
• Maintains comprehensive files on community resources to include the following: agency name; contact person; services provided; eligibility requirements; and telephone number.
• Comprehensive assessments: Conduct initial and ongoing housing and non-medical assessments to evaluate client living situations, financial barriers, personal support systems, and risk of homelessness using state and local tracking systems.
• Verify, document, and maintain annual and semi-annual program eligibility in strict compliance with HUD and State licensing guidelines, including HIV status documentation, proof of residency, and regional income limits (80% Area Median Income or below) for HOPWA as well as up to 400 per cent above federal poverty level for Ryan White case management.
• Formulate and update individualized Housing Stabilization and Service Plans with each client to establish long-term goals, self-sufficiency milestones, permanent housing solutions, and continuation of care.

Pay: $17.00 - $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17 - $19