Surgical Scheduler

Job Summary
We are seeking a highly organized and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and schedule surgical procedures, ensuring seamless communication between patients, physicians, and surgical staff. Your proactive approach will help optimize operating room utilization, improve patient experience, and support efficient clinic operations. The ideal candidate is energetic, motivated, and possesses excellent administrative skills with a passion for delivering exceptional patient service.

Duties

• Schedule surgical procedures accurately within electronic health record (EHR)
• Verify insurance coverage and perform insurance authorization and verification processes to facilitate smooth scheduling.
• Review medical documentation including care plans, medical records, and prior authorizations to ensure completeness before scheduling surgeries.
• Coordinate with physicians, surgical teams, anesthesia providers, and patients to confirm dates, times, and necessary pre-operative instructions.
• Manage multi-line phone systems with professionalism while providing exceptional patient service and answering inquiries related to surgery scheduling.
• Maintain detailed documentation review processes for CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to ensure compliance with HIPAA regulations.
• Authorizations.
• Utilize computer skills to update patient information accurately in various EMR systems.
• Handle administrative tasks including filing medical records, verifying insurance details, and maintaining organized scheduling logs.
• Provide front desk support by greeting patients, managing appointment intake, and ensuring efficient flow of clinic operations.
• Assist with billing processes related to medical coding and medical collection efforts as needed.
• Requirements
• Proven experience in clinical scheduling within a healthcare setting.
• Strong knowledge of EMR systems.
• Familiarity with medical terminology, CPT coding, ICD-9/10 coding standards, and Medicare guidelines.
• Excellent computer skills including proficiency in Microsoft Office suite; typing speed of at least 10 key per second is preferred.
• Exceptional organizational skills with the ability to review documentation thoroughly and manage multiple priorities efficiently.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Previous experience in a hospital or clinic environment involving medical billing or administrative support is advantageous.
• Strong phone etiquette skills coupled with excellent customer service orientation.
• Ability to work independently while collaborating effectively within a multidisciplinary team. Join us in making a difference by providing outstanding scheduling support that enhances patient care and operational excellence! We are committed to fostering an inclusive environment where every team member can thrive through professional growth and meaningful contributions.

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience:

• surgical booking : 2 years (Required)

Work Location: In person

Salary : $24 - $30