Scheduler

Job Summary:

Clinical schedulers are responsible for their individual clinics daily schedule.

Job Description:

This position may be filled by a Full Time Hourly Employee.

Essential Functions:

Essential functions of the job may include, but are not limited to, the following:

• Ensuring Schedule is up to date and accurate using online scheduling program.
• Finding coverage for therapist callouts/time requests off and scheduling needs
• Rescheduling appointments that were canceled.
• Scheduling new evaluations and ensuring evaluation log is updated.
• Ensuring parent portal paperwork is complete and updated as needed.
• Scheduling and block booking recurring sessions with the parent and adjusting as needed.
• Creating positive relationships with families while serving as the liaison between them and the clinic.
• Answering and Placing phone calls.
• Writing and Responding to emails.
• Completing data input accurately and reporting statistics to the clinic managers.
• Perform other job-related duties as assigned.

Job Requirements:

• Ability to establish and maintain effective working relationships with children, parents, staff, administration and the public.
• Ability to communicate effectively and professionally via telephone and email.
• Must have the proven ability to report to work on a regular and punctual basis.
• Thorough knowledge of using google applications such as google docs and google sheets.
• Thorough knowledge of the principles, practices and procedures of outpatient therapy.
• Ability to deliver and articulate clearly to parents and other staff members.
• Ability to effectively analyze needs and problems objectively.
• Perform all other related work delegated or required to accomplish the objectives of the total clinics program.

Physical Requirements:

Regularly required to sit, stand, walk, talk, hear, operate a computer and other office equipment, reach with hands and arms, and must occasionally lift, move and/or support up to 50 pounds.

Directly Reporting To:

Patient Services Manager and Clinic Manager

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Do you have prior experience scheduling appointments in the healthcare field?

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $23 - $26