What are the responsibilities and job description for the Front Desk Associate (Canton, Ohio) position at absiusa?
Job Title: Front Desk Associate
Location: Canton, Ohio
Brand: Marriott Hotels
Job Summary Job Title: Front Desk Associate (Marriott Experience Mandatory) Job Summary We are seeking a reliable and guest-focused Front Desk Associate with mandatory experience at Marriott Hotels. The ideal candidate will be responsible for managing daily front desk operations, ensuring smooth check-in/check-out processes, and delivering exceptional guest service aligned with Marriott standards. Key Responsibilities Greet guests warmly and provide a welcoming check-in experience Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assignments, and guest requests Respond to guest inquiries, concerns, and service requests promptly Maintain accurate records of guest information, billing, and payments Coordinate with housekeeping and maintenance for room availability Follow all hotel policies and Marriott brand service standards Upsell rooms, upgrades, and hotel services when appropriate Maintain a professional and organized front desk area Required Qualifications Minimum 1-2 years of Front Desk experience with Marriott Hotels (MANDATORY) Strong communication and customer service skills Hands-on experience with Marriott systems (e.g., Opera PMS, FOSSE) Ability to multitask in a fast-paced environment Professional attitude and appearance Willingness to work flexible shifts, including weekends and holidays Preferred Skills Problem-solving and conflict resolution skills Attention to detail and organizational abilities Guest engagement and upselling experience
Location: Canton, Ohio
Brand: Marriott Hotels
Job Summary Job Title: Front Desk Associate (Marriott Experience Mandatory) Job Summary We are seeking a reliable and guest-focused Front Desk Associate with mandatory experience at Marriott Hotels. The ideal candidate will be responsible for managing daily front desk operations, ensuring smooth check-in/check-out processes, and delivering exceptional guest service aligned with Marriott standards. Key Responsibilities Greet guests warmly and provide a welcoming check-in experience Handle check-in and check-out procedures efficiently and accurately Manage reservations, room assignments, and guest requests Respond to guest inquiries, concerns, and service requests promptly Maintain accurate records of guest information, billing, and payments Coordinate with housekeeping and maintenance for room availability Follow all hotel policies and Marriott brand service standards Upsell rooms, upgrades, and hotel services when appropriate Maintain a professional and organized front desk area Required Qualifications Minimum 1-2 years of Front Desk experience with Marriott Hotels (MANDATORY) Strong communication and customer service skills Hands-on experience with Marriott systems (e.g., Opera PMS, FOSSE) Ability to multitask in a fast-paced environment Professional attitude and appearance Willingness to work flexible shifts, including weekends and holidays Preferred Skills Problem-solving and conflict resolution skills Attention to detail and organizational abilities Guest engagement and upselling experience