What are the responsibilities and job description for the Operations Manager position at About Thyme?
Operations Manager, About Thyme Harvard Square, Cambridge, MA | Full-Time
About About Thyme
About Thyme is a Lebanese street bakery opening in Harvard Square this summer. Saj sandwiches, labneh, matcha. Built around electric sajs, a 3 to 4 person team, and an anti-chain ethos. We're not trying to be the next fast casual chain. We're trying to build something people actually care about.
The Role
You'll be the operational core of the restaurant, reporting directly to the founder. That means owning day-to-day execution across front-of-house, back-of-house, inventory, scheduling, and vendor relationships. This is a hands-on role. You'll be on the floor as much as you'll be behind a laptop.
What You'll Own
- Daily operations from open to close, keeping service fast, consistent, and to standard
- Staff scheduling via 7shifts and frontline team management, hiring, onboarding, and accountability
- Inventory management.
- Vendor coordination with Sysco, Pro Dough, Arax, and others, placing orders and resolving issues
- Toast POS oversight, daily reconciliation, reporting, and troubleshooting
- Food cost and labor cost monitoring, with weekly reporting to the founder
- Health, safety, and sanitation compliance with Cambridge Board of Health standards
- Supporting a clean pre-opening sprint toward our July soft launch
What We're Looking For
- 3 years of restaurant or food service operations experience in a QSR, fast-casual, or high-volume cafe environment
- Experience managing a small team in a fast-paced setting
- Comfort with restaurant tech, POS systems, scheduling tools, and inventory platforms
- A problem-solver who notices what's broken and fixes it without being asked
- Early-stage energy. You want to build, not just maintain.
- Happy to get your hands dirty, literally and figuratively
- Greater Boston based, or willing to relocate
Nice to Have
- Experience opening a restaurant or concept from scratch
- Familiarity with Middle Eastern or Mediterranean cuisine
- ServSafe certification
Compensation
Competitive, commensurate with experience. Details discussed during the interview process.
Full-Time · 1 Brattle Square, Harvard Square, Cambridge MA · Starting Summer 2026